Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Assist with preparing store signage and ensure accuracy.
Ensure all tags & signs are hung & displayed in a timely manner.
Assist with new and ongoing special program and promotions.
Implement accurate and timely price changes, additions, deletions for new and existing items using the pricing software.
Sort, log, and distribute price change paperwork, labels, and tags.
Provide guidance & assistance for ordering & receiving tags.
Assist with store pricing audits.
Research price discrepancies to ensure data integrity.
Conduct audits to ensure shelf and pricing systems are integrated.
Create and review maintenance reports.
Display a positive attitude.
Stay current with present, future, seasonal and special ads.
Collaborate with team members to encourage teamwork.
Adhere to all local, state and federal laws, and company guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Numbers & Facts
Location
Lake Orion, Michigan
Skills
Auditingunmatched
Corporate Lawunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Customer1unmatched
Data Qualityunmatched
Diversityunmatched
Federal Laws and Regulationsunmatched
Meet Sales Quotaunmatched
Organizational Skillsunmatched
People Managementunmatched
Pricingunmatched
Pricing Softwareunmatched
Promotional Programsunmatched
Quality Assuranceunmatched
Quality Metricsunmatched
Quality Monitoringunmatched
Retail Managementunmatched
Safety Complianceunmatched
Safety Processunmatched
Safety/Work Safetyunmatched
Salesunmatched
State Laws and Regulationsunmatched
Team Playerunmatched
Time Managementunmatched
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