Scanning Operator Level 1

Job Title: Scanning Operator Level 1
Location: Philadelphia, PA 19103 
Job Type: Hourly Consultant

Duration: Two months with potential Extension through the end of the year
Hours:  8 am to 5 pm, M-F
Pay: $20/hr

Essential Functions:

• Assist with the day-to-day operations of a Digital Imaging Center, with a primary focus on document scanning, digital imaging, and related production activities.

• Prepare customer documents for the digital imaging and scanning process.

• Inspect physical documents for quality issues, damage, unusual conditions, or other factors that may affect the scanning process.

• Prepare and organize a wide variety of document types and conditions for scanning.

• Operate scanning and digital imaging equipment according to established procedures and customer specifications.

• Index scanned images using naming conventions and procedures established by the customer and/or Digital Imaging Center leadership.

• Perform post-imaging services and quality checks as required.

• Handle and manage large volumes of individual documents accurately and securely.

• Meet established production goals, deadlines, and contractual Service Level Agreements (SLAs).

• Identify potential issues with documents or scanning processes and escalate problems when appropriate.

• Maintain confidentiality and security of customer information and documents.

• Perform other duties as assigned to meet business needs.

Skills:

• Strong attention to detail and accuracy.

• Excellent organizational and time-management skills.

• Strong typing and data-entry skills.

• Ability to carefully handle and process large volumes of documents.

• Basic proficiency with Microsoft Office and data-entry applications.

• Familiarity with administrative processes and office procedures.

• Strong problem-solving and troubleshooting abilities.

• Ability to assess issues, determine appropriate solutions, and prioritize tasks.

• Ability to work effectively under deadlines and production requirements.

• Ability to remain focused and organized while performing repetitive tasks.

• Ability to adapt to changing priorities and learn new processes and technologies.

• Self-motivated, results-oriented, and dependable team player.

• Ability to maintain confidentiality when handling sensitive customer information.

• Knowledge of correct spelling, grammar, and punctuation.

Experience:

• Minimum of 1 year of experience in a customer service, office, administrative, document processing, or similar environment.

• Previous data-entry experience as a Data Entry Operator, Office Clerk, or similar role is preferred.

• Experience working with scanning, digital imaging, document management, or production equipment is a plus.

• Experience using Microsoft Office and data-entry systems preferred.

Education:

• High School Diploma or equivalent required.

Physical Demands:

• Minimal to moderate physical effort is required.

• Ability to move boxes and load paper or documents into scanning equipment.

• Project preparation and scanning activities require finger dexterity and frequent movement between machines.

• Ability to stand, sit, bend, lift, and move throughout the work area as required.

Mental Demands:

• Strong problem-solving and information-comprehension skills.

• Ability to follow detailed written and verbal instructions.

• Ability to maintain accuracy and concentration while performing repetitive tasks.

• Strong mental acuity and attention to detail.

• Effective written and verbal communication skills.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!