Call Centers, Communication Skills, Customer Support/Service, Data Entry, Detail Oriented, Follow Through, Forklift, Logistics, Mathematics, Microsoft Excel, Microsoft Office, Problem Solving Skills, Sales Presentation, Schedule Development, Spreadsheets, Team Player, Telephone Skills, Warehousing, Writing Skills
Pay rate: $18.00/hour- $20.00/hour
Hours: 8:00am- 4:30pm
Location: Bethlehem, PA
Duration: 1 year
Summary:- Responsible for contacting customers via email and phone to schedule available orders using Excel reports and internal scheduling systems.
- They will also be responsible for researching any discrepancies with scheduled and non-scheduled orders.
- There will be no extensive lifting, walking or standing.
- The hiring manager is seeking candidates who resumes reflect customer service experience in a call center or transportation/logistics industry experience.
- Other important skills include Microsoft Excel, data entry, great phone etiquette, ability to problem-solve, critical thinking skills, effective communication skills, ability to manage time efficiently, attention to detail, and great follow-up skills.
- Please keep in mind, the hiring manager is looking for office experience/call center experience and NOT warehouse experienced candidates- not looking for forklift or warehouse worker experience.
Qualifications:- High school diploma or equivalent education is required.
- One year of customer service experience is required.
- Must have adequate reading, math skill, and ability to write legibly
- Strong Customer Presentation and Communication Skills.
- Must have adequate reading, math skill, and ability to write legibly.
- Database and spreadsheet skills are required.
- Proficiency in MS Office is required.
- Strong Customer Presentation and Communication Skills.
- Possesses teamwork attitude.
- Ability to interact professionally at all levels internally and externally.
Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.i
inSync Staffing
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
50 to 99 employees
Staffing/Employment Agencies
http://www.insyncstaffing.com/default.html