Scheduler

IRIS Medical Group - Scheduling Coordinator

Iris Medical Group (IMG) is a physician owned medical company providing in-home healthcare services. We deliver affordable, efficient, and compassionate care to patients in the comfort of their own home.

We truly believe that our talented employees make all the difference in our success. If you think the open position is right for you, we encourage you to apply!

We are growing and need the right team to support wonderful patient experience...amazing customer service is our motivator!

POSITION SUMMARY- In Office

The ideal Iris Medical Group Office Assistant will provide patients with administrative support depending on their scheduling needs. This role will be located in Brentwood, TN. Candidates with hospital intake and out patient scheduling experience would be amazing at this role!

ESSENTIAL FUNCTIONS

Perform diversified and confidential administrative duties for leadership, office staff, and contracted employees as assigned.

Calendar Planning: Assists with scheduling patients. Make calendaring decisions based on priority and business needs using sound judgment. Advise of last-minute scheduling changes and communicate via e-mail, telephone and/or text message, when appropriate. Coordinate marketing initiatives and community outreach with external partners.

Responsibilities

• Manage patient intake and scheduling, utilizing Athenahealth and other EHR systems.
• Maintain accurate medical records and ensure compliance with HIPAA regulations.
• Handle multi-line phone systems to address inquiries and coordinate appointments.
• Collaborate with healthcare providers to optimize patient flow and scheduling efficiency.
• Utilize Scheduling Software tools to document and communicate patient information effectively.

QUALIFICATIONS/COMPETENCIES

• Must know Athena EHR* 2 years minimum use of Athena

Candidate should be a self starter and have a minimum of 1-2+ years of experience in an medical office setting or Hospital setting.

Collaborative team player.

Ability to represent the company using excellent verbal and written communication skills.

Expert skills with critical Microsoft tools, including, Word, Excel, PowerPoint, Outlook and its calendar functions

Professional demeanor with excellent verbal and written communication skills

High degree of integrity and accountability to deliver strong, high-quality outcomes and deliverables.

Ability to work independently and maintain confidential information in a highly professional manner.

Ability to have a high-level of accuracy and detail-oriented.

Demonstrated flexibility, ability to adjust priorities, and a solutions-oriented mindset required.

Proactively anticipates the needs of the team - always thinking ahead.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Dependent health insurance coverage
• Employee discount
• Free flu shots
• Free health screenings
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Medical Specialty:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

People with a criminal record are encouraged to apply

Work Location: In person