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Back Office Jobs

Scheduler/Check Out Receptionist

PMC Medical

Chattanooga, TN

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JOB DETAILS
SKILLS
Billing, Check Processing, Communication Skills, Credit Cards, Critical Care, Customer Support/Service, Documentation, Electronic Medical Records, Health Insurance, Health Maintenance Organization (HMO), Healthcare, High School Diploma, Medicaid, Medical Billing, Medical Office, Medical Record System, Medical Terminology, Medicare, Multitasking, Organizational Skills, Patient Assessment, Patient Care, Patient Education, Practice Management Software, Preferred Provider Organization (PPO), Recruiting/Staffing Agency, Schedule Development, Systems Administration/Management
LOCATION
Chattanooga, TN
POSTED
2 days ago
Medical Check-Out Representative (Physician Office)

Hours M-F 8am-5pm

Position Summary
The Medical Check-Out Representative is responsible for completing the patient visit process by ensuring accurate scheduling, payment collection, and patient education at the conclusion of each appointment. This role is critical to patient satisfaction and revenue cycle accuracy in a fast-paced clinical environment.

Key Responsibilities

  • Greet patients at check-out in a friendly, professional manner
  • Schedule follow-up appointments, referrals, and diagnostic testing as directed by providers
  • Input doctor's orders
  • Review and explain visit summaries, after-visit instructions, and next steps
  • Verify insurance information and confirm coverage for upcoming services
  • Process payments accurately (cash, credit card, checks) and balance daily receipts
  • Answer patient questions regarding billing, appointments, and office policies
  • Coordinate with clinical staff, billing, and referrals departments
  • Maintain accurate documentation in the electronic medical record (EMR/EHR)
  • Ensure patient flow remains efficient in a high-volume office setting
Qualifications
  • High school diploma or equivalent required
  • Previous experience in a medical office, front desk, or patient services role preferred
  • Knowledge of medical terminology and insurance basics (PPO, HMO, Medicare, Medicaid)
  • Strong customer service and communication skills
  • Ability to multitask and stay organized in a busy environment
  • Comfortable using EMR systems and practice management software

Who we are:

For over 30 years, PMC Medical Staffing has been more than just a staffing agency-we've been a career partner for thousands of healthcare professionals nationwide. Whether you're seeking travel assignments, per diem flexibility, permanent placements, or something in between, we connect you with rewarding opportunities at top-tier healthcare facilities across the country.

Not sure if this role is the perfect fit? Apply anyway! We work with healthcare professionals across
specialties, locations, and experience levels. Even if this specific position isn't right for you, we likely have others that are.

Let's start a conversation about where your career could go next.

About the Company

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PMC Medical

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