BASIC FUNCTION
Responsible for scheduling patients into assigned modalities in accordance with scheduling guidelines, collecting and verifying insurance information, and obtaining necessary authorizations.
PRINCIPLE ACCOUNTABILITIES
Schedules customers in a polite, prompt, and helpful manner.Collects all pertinent insurance information and obtains authorizations for procedures, as necessary.Provides customers with any patient preparation information, instructions, and directions.
2.Verifies customer insurance, as required.Updates information in RisLinq and Docuware, as necessary.
3.Answers Call Center calls within four rings.
4.Answers telephones in a pleasant and professional manner, takes messages, and deals with customers needs expeditiously.
5.Schedules fax referrals in a timely manner (within 48 hours of receipt).
6.Supplements office staff, as scheduling tasks permit, by assisting with photocopying, computer input/typing, receptionist duties, and medical records calls.
7.Maintains office supplies.
8. Keeps work area and area around fax machine neat and clean.
9. Assumes responsibility for continually striving to meet goals as established by MRI.We share a commitment to the patient, to the Radiologists, to the company, and to each other to strive toward the overall company goals that have been established.
Denotes “essential functions” in accordance with the guidelines of the Americans with Disabilities Act.The essential functions of this position include, but are not necessarily limited to, those specifically identified in this description.The position and its essential functions may change over time, and these changes may not necessarily be reflected in the position description.The Company may, at its sole discretion, add to, change, or expand the essential or marginal functions of this position.
Shift: Days
Hours: 8:00a.m.—5:00p.m.
Wage Range: $24 to $26 Hourly
1.High school diploma or GED required.
2.Minimum of one year of experience in a customer service setting; preferably a minimum of six months of experience as a scheduler in a health care setting.
3.Minimum typing speed of 50 wpm.
4.Knowledge of medical terminology.
5.Knowledge of scheduling tasks, office policies/procedures, and proper completion and distribution of required paperwork.
6.Working knowledge on use of telephone and computer.
7.Ability to communicate clearly and effectively in person and on the telephone to establish and maintain cooperative relationships with patients, families, physicians, staff, and other customers.
8.Ability to effectively organize and prioritize tasks.
9.Ability to read, understand, and follow oral and/or written instructions.Ability to file correctly by alphabetic or numeric systems.
Strength in Numbers
United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians.
Nationwide Experience
Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI.
Quality Patient Services
We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions.
Operating Excellence
Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.