Job Summary:
Responsible for scheduling outpatient diagnostic procedures. To obtain correct patient demographics, physicians name and appointment type. To utilize appropriate communication and interpersonal skills in all telephone contacts. Responsible for maintaining working knowledge of procedures scheduled through the computer system.
Job Responsibilities:
Schedules and enters patient appointments in computer system
Verifies the accuracy of patient name, diagnosis, physician, etc., obtaining all necessary information
Communicate any changes in schedule
Immediately enters cancellations in computer system
Attempts to reschedule appointment as needed
Contacts scheduled patients in the event of equipment failure
Coordinates schedules with other departments as appropriate
Does Clerk/Receptionist duties as needed
Education Requirements and Other Requirements:
Education Level: High school diploma or equivalent preferred
Certification/Licensure:
Experience Requirements: Knowledge of medical terminology preferred. Good telephone
manners and interpersonal skills. Computer experience preferred.
| Location | Maryville, IL |