Call Centers, Communication Skills, Customer Support/Service, Data Entry, Dental Insurance, Detail Oriented, Logistics, Microsoft Excel, Microsoft Office, Operational Support, Organizational Skills, Physical Demands, Problem Solving Skills, Record Keeping, Schedule Development, Spreadsheets, Systems Administration/Management, Team Player, Time Management
Pay: $17.00-$19.00/hr
Schedule: Monday-Friday | 8:00 AM-4:30 PM
Location: Lawrenceville, GA 30043
Duration: 1 Year Contract
Parking: Free onsite parking
Summary
Seeking a detail-oriented professional to support customer scheduling operations in an office environment. This role is responsible for contacting customers by phone and email, scheduling orders using Excel and internal systems, and researching order discrepancies.
Responsibilities
- Contact customers via phone and email to schedule orders
- Use Excel reports and internal systems to manage scheduling activities
- Research and resolve scheduling discrepancies
- Perform accurate data entry and maintain records
- Provide professional customer service and timely follow-up
Qualifications- High school diploma or equivalent required
- 1+ year of customer service experience required
- Office, call center, or transportation/logistics experience preferred
- Proficiency in Microsoft Office, Excel, data entry, and spreadsheets
- Strong communication, phone etiquette, problem-solving, and time management skills
- Team player with strong attention to detail and professionalism
Please Note: This role requires office/customer service experience. Warehouse, forklift, or general warehouse backgrounds are not the target profile.
Physical Requirements: Minimal lifting, walking, or standing. Office environment.
Benefits: (employee contribution)
• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.I
Insync Staffing
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
50 to 99 employees
Staffing/Employment Agencies
http://www.insyncstaffing.com/default.html