Job Title: Scheduler II
Location: Hybrid - Concord, CA
Assignment Duration: 24 weeks | Full-time
Schedule: Day shift (8-hour shifts, typically 9:00 AM - 5:00 PM)
Position Overview
The Scheduler II contractor will support centralized scheduling operations within a home health environment. This role is responsible for maintaining accurate patient service schedules, coordinating with care teams and physician offices, and supporting administrative functions related to scheduling and documentation. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities
Maintain and update patient service schedules to ensure accuracy and coverage
Answer incoming calls and coordinate scheduling logistics with patients, care teams, and internal departments
Confirm availability and ensure timely communication across all stakeholders
Update documentation and ensure completeness of scheduling records
Resolve routine scheduling conflicts and support day-to-day operational needs
Provide coverage support during team absences, including leave and high-volume periods
Ensure compliance with privacy standards, including proper handling of PHI
Required Qualifications
High School Diploma or equivalent experience
1+ year of recent experience in scheduling, clerical, or healthcare administrative support
Experience managing patient schedules and maintaining accurate documentation
Experience coordinating with physicians' offices, patients, families, and internal teams
Knowledge of medical terminology, procedures, and diagnostic services
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to work independently and manage multiple priorities in a fast-paced environment
Strong understanding of privacy, safety, and compliance standards
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $23.00 per hour
Search managed by: Savannah Mckillip
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.