Scheduler PT (31539)

GI Alliance is seeking an experienced Scheduler I.

Scope: Under direct supervision of Practice Administrator and Scheduling Team Lead, the Scheduler bears the responsibility of scheduling office and procedure appointments for our patients. Supports and adheres to the Illinois Gastroenterology Group Compliance program, to include the Code of Ethics and Business Standards.

Essential Duties and Responsibilities

The responsibilities of the position include but are not limited to the following:

• Answering incoming calls through our telephone system with the purpose of scheduling Procedure appointments, New Patient appointments and Follow Up appointments for all our providing physicians and ancillary providers.

• Confirming the accuracy of basic demographic information from all patients using established guidelines

• Becoming proficient in all aspects of gGastro EHR.

• Accurately scheduling appointments according to practice guidelines.

• Actively review and work gGastro tasks daily.

• Review and check physician schedules for accuracy on a daily basis.

• Contact hospitals as needed to obtain appropriate anesthesia and anesthesia case numbers and document accordingly.

• Accurately obtain from Medicare patients signed ABN (Advanced Beneficiary Notice) when necessary according to Medicare guidelines.

• Mail out New Patients packet information and Scheduling Prep forms.

• Accurately document necessary appointment information in according to established practice guidelines.

• Obtain necessary Medical Clearance Forms from Primary Cary Physician offices.

• Complete other duties as directed by Administrator, Office Manager, Scheduling Team Lead, or Physicians.

Minimum Qualifications: High school diploma or equivalent required. Minimum 3 - 5 years' experience in a medical office with strong understanding of scheduling both office and procedure appointments.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires range of body motion including, manual and finger dexterity sufficient to operate a computer keyboard, and eye-hand coordination. May requires sitting for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs., require vision correctable to 20/20 and hearing correctable to normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

Work Environment: The work environment characteristics described here are representative of those employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable disease, medical preparations and other conditions common to a gastroenterology clinic environment may occur.

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills are required
• Experience working in a medical office
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented
• Basic understanding of healthcare plans
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Education: High school diploma or equivalent

Experience: 2-5 years of prior medical scheduling is preferred

Requirements for Level I Status:

• Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.

Performance Requirements:

• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran