Administrative Skills, Analysis Skills, Calendar Management, Communication Skills, Computer Operations, Computer Systems, Customer Support/Service, Data Entry, Demographics, Detail Oriented, English Language, HIPAA (Health Insurance Portability and Accountability Act), Information Technology & Information Systems, Insurance, Interpersonal Skills, Leadership, Mathematics, Medical Records, Microsoft Excel, Microsoft Outlook, Microsoft Word, Organizational Skills, Patient Care, Patient Education, Problem Solving Skills, Safety Process, Sales, Schedule Development, Telephone Skills
Scheduler
Silver Spring-Georgia - Silver Spring, MD 20902 Start Date 05/21/2026
Overview
Salary Range $17.00 - $20.00 Hourly Position Type Full Time Category Admin - Clerical
Description
SECTION 1: Job Summary (Summary of the basic functions of theposition)
Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:
Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
- Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)
- Verifies all pertinent patient demographic information in computer system, including insurance information.
- Confirms patients' appointment and answers incoming questions about appointments.
- Instructs patients in locations and directions.
- Enters appropriate data into computer and retrieves data.
- Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed
- Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
- Performs other duties that may be necessary or in the best interest of the organization.
Qualifications
SECTION 3: Experience Requirements
- Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experience
SECTION 4: Knowledge, Skills and Abilities Requirements
- Detail oriented, professional attitude, reliable
- Management and organizational skills to support the leadership of this function
- Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
- Interpersonal skills to support customer service, functional, and team mate support needs
- Able to communicate effectively in English, both verbally and in writing
- Mathematical and/or analytical ability for basic to intermediate problem solving
- Basic to intermediate computer operation
- Proficiency with Microsoft Excel, Word, and Outlook
- Specialty knowledge of systems relating to job function
- Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
SECTION 5: Supervisory Responsibilities:
- This position has no supervisory responsibilities.