Scheduler

BayCare is currently in search of our newest Scheduler who is passionate about providing outstanding customer service to our community. BayCare's top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details:

• Location: Winter Haven
• Status: Full Time (non-exempt)
• Shift: Monday - Friday 8am-5pm
• Weekend Work: None

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Scheduler is responsible for:

• Scheduling procedures and appointments accurately and efficiently
• Collecting and verifying patient demographic and insurance information
• Providing detailed preparation instructions for clinical exams
• Documenting patient responses to clinical questions
• Communicating scheduling updates with physician offices and hospital teams
• Supporting authorization and payer guideline adherence
• Performing clerical duties including answering phones and data entry
• Assisting with workflow coordination and patient inquiries
• Traveling between BayCare locations as needed
• Performing other duties as assigned

Required Education:

• High School or Equivalent

Experience:

• One (1) year of experience in one of the following:
• Business-related field
• Healthcare setting
• Customer service

Equal Opportunity Employer Veterans/Disabled