Scheduling and Logistics Specialist

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement

We're Looking For: We are seeking a Scheduling and Logistics Specialist with experience in route optimization software, geographical dispatch planning, and operational data analytics. You will be part of the Operations team responsible for maximizing operational efficiency and managing inspector workflows across field locations. You will be involved in creating daily inspector schedules, applying route optimization tools, and partnering with field managers to balance workloads. In this role, you will have the opportunity to use your experience in logistics management, data-driven resource allocation, and cross-functional problem solving. The ideal candidate will have 3+ years of experience in routing and logistics.

You Are:

• Analytical: Able to compile, interpret, and leverage business intelligence and geographical data to make independent routing decisions.
• A Strategic Problem Solver: Focused on critical thinking and evaluating the operational impact of routing choices across the organization.
• Self-Motivated & Adaptable: Thrives in a fast-paced environment, managing workloads, prioritizing tasks, and driving project completion independently.
• A Collaborative Communicator: Displays excellent oral and written communication skills while building strong working relationships with field personnel and leadership.
• Customer-Centric: Dedicated to maintaining high service quality standards and resolving field and inspector concerns efficiently and professionally.

You Will:

• Collaborate with the Director of Operations to establish, implement, and optimize daily Inspector route structures and dispatch plans.
• Utilize route optimization software and analytical data in coordination with the Dispatch team to drive operational efficiencies and communicate schedule updates.
• Direct and manage daily routing activities within established time, cost, quality, and resource constraints.
• Perform periodic data management reviews and route assessments to identify opportunities for continuous optimization.
• Act as a primary point of contact for resolving Inspector concerns, disputes, and complaints in a professional manner, escalating critical issues as needed.
• Partner cross-functionally across all levels of the OPENLANE organization to promote positive employee relations, teamwork, and strong field participation.

Who You Will Work With: Reporting to the Director of Operations, this role will collaborate with Dispatch Teams, Field Managers, and Field Inspectors on a daily basis.

• Partner with IT and Operations Management on system requirements and routing software enhancements.
• Interact across various organizational levels within the OPENLANE structure.

Where You Work: Your work is performed as a Remote employee.

Must Have's:

• 3+ Years of Experience: Demonstrated experience in routing, logistics, or operational scheduling.
• Education Requirements: High School Diploma or equivalent work experience.
• Software Proficiency: Hands-on experience with Microsoft Office Suite and specialized route optimization/GIS software.
• Operational Availability: Must be able to work full-time shift hours, which may fall outside standard business hours.
• Travel Flexibility: Willingness to travel periodically for training and operational alignment.

Nice to Have's:

• Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
• In-depth geographic routing knowledge within assigned coverage territories.
• Prior experience within the automotive remarketing or field inspection industries.

Sound like a match? Apply Now - We can't wait to hear from you!

Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.