Acute Care, Calendar Management, Computer Skills, Customer Relations, Forecasting, Healthcare, High School Diploma, Insurance, Medical Record System, Microsoft Excel, Microsoft Word, Multitasking, Organizational Skills, Patient Charts, RMON, Reconciliation, Schedule Development, Spreadsheets, Staff Requirements, Telehealth
POSITION SUMMARY:
The Scheduling Coordinator is responsible for scheduling and
monitoring teams of remote field staff across multiple states. The
position includes, but is not limited to, scheduling patients for
appointments with TapestryHealth Providers, coordinating field staff to
facilitate telehealth visits in SNF or Acute Care Facilities. Create,
maintain, and monitor both staff and Provider schedules. Work with and
alongside other departments and teams to forecast and plan future
schedule and staffing needs.
Primary Responsibilities:
- Scheduling, rescheduling, and canceling patient appointments as required
- Proactively identify and resolve scheduling conflicts
- Continually assess staffing needs
- Keep stakeholders informed of scheduling changes and answer scheduling queries via email, phone, or teams chat
- Provide and maintain a professional relationship with clients, team members, and other outside vendors at all times
- Prepare patient charts for upcoming Provider appointments
- Prepare spreadsheet for the insurance scrubbers
- Support EHR password maintenance process
- Continual maintenance of insurance scrub list requests and password checks to support scrub process
- Support IPV reconciliation process (closing appointments, deletion of notes, patient opt outs, patient reconciliation)
- Coverage for scheduling supervisor as needed (meetings, tasks, etc)
- Other duties as assigned
MINIMUM REQUIREMENTS:
- High School Diploma or equivalent
- Experience in the health care field
- Exceptional organizational skills and ability to multi task
- Technically savvy: Proficiency with computers and apps
- Proficient in Microsoft Word, Excel basics
The anticipated hourly rate for this role is $20
This remote position follows a location-based compensation
structure. The posted salary range represents the potential pay range
across various U.S. geographic markets. Actual compensation will be
determined based on the candidate’s primary work location, experience,
qualifications, and internal equity considerations, in accordance with
applicable pay transparency laws.