Calendar Management, Call Centers, Communication Skills, Community Health, Customer Support/Service, Dental Insurance, Healthcare, Healthcare Administration, High School Diploma, Medical Office, Medical Treatment, Organizational Skills, Outpatient Care, Public Health, Vision Plan
Location: Patient Resource Center, Valley Health Partners, Allentown, PA
Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple physician practice, outpatient departments, modalities, and facilities on behalf of Valley Health Partners Community Health Center (VHP). Facilitates communication between staff, referral sources and physician offices regarding concerns/issues related to scheduling.
Education:
- High School Diploma or GED required.
- Associate's Degree in Business, Healthcare Administration, Public Health, or related field, preferred.
Experience: - 6+ months healthcare or call center, plus 6+ months customer service.
- One+ year of experience in a healthcare setting or Federally Qualified Health Center (FQHC), preferred.
Benefits:- Choice of medical, dental, and vision plans with great coverage at VERY affordable rates. Employee-only coverage is FREE!
- 403b Retirement Plan with generous company match
- Paid Time Off for holidays, vacation, sick & personal days
- Employee Assistance Program
- Tuition Reimbursement
Equal Opportunity Employer
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VHP Community Health Center