Scheduling Coordinator -bilingual in Spanish

A growing and reputable Home Care Agency is seeking a full-time Scheduling (PCA) Coordinator to join our dedicated team at our Spring Valley, NY location. This role is ideal for a detail-oriented professional with strong communication skills and a passion for delivering exceptional customer service.

Key Responsibilities:

• Serve as the primary point of contact for patients and caregivers, providing prompt, courteous, and professional assistance while ensuring a high standard of customer service.
• Coordinate and assign caregivers to open shifts based on availability, skill set, and patient needs.
• Accurately process payroll for caregivers within the assigned caseload, meeting all deadlines.
• Proactively address and resolve concerns or issues raised by patients, caregivers, or internal team members.

Qualifications:

• Previous experience in a home care office setting preferred.
• Exceptional organizational skills and meticulous attention to detail.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Bilingual in Spanish

Why Join Us?
We are a supportive and collaborative workplace that values our employees’ contributions. As part of our team, you’ll have the opportunity to make a meaningful impact in the lives of patients and caregivers while working in a positive, growth-oriented environment.

Benefits:
Health insurance
Dental insurance
Vision insurance
Flexible spending account
Life insurance
Paid time off
Paid holidays
Training Provided

About us:

Hamaspik HomeCare provides a variety of homecare services in the comfort of the patients’ homes. From the shores of Long Island to the Catskills Region, Hamaspik HomeCare has garnered an impressive reputation as the homecare agency of choice. Licensed by the NYS Department of Health and accredited by the Joint Commission, Hamaspik HomeCare has become known for its legendary support and extraordinary caring. As a member of NYSHA, we are an integral part of its aim to provide health and human service assistance to all New Yorkers.
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