Responsible for arranging procedure scheduling and pre-admission testing and scheduling patient in appropriate department, verifying all demographic information, confirming date, time and location of appt for the patient and entering intra procedural data into computer.
At the front desk, responsible for patient registration, scheduling, customer service and clerical support.
Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department.
Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
#READ
Qualifications:
Education Requirements
Completes and maintains all competencies and trainings as required for role.
High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
Experience
No experience
Certification and Licensure
BLS Certification
Required Skills
Customer Service Skills
Excellent Communications Skills
Excellent Interpersonal Skills
General Clerical Skills
Listening Skills
Medical Terminology
Microsoft Office Applications
Multi Line Telephone Operational Skills
Organizational Skills
Problem Solving Skills
Overview:
Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.
Numbers & Facts
Location
Limerick, Pennsylvania
Job Type
Full-time
Skills
Administrative Skillsunmatched
Ambulance Servicesunmatched
Cardiologyunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Demographicsunmatched
Electronic Medical Recordsunmatched
Emergency Responseunmatched
Fellowshipunmatched
Health Scienceunmatched
Healthcareunmatched
Healthcare Providersunmatched
Home Careunmatched
Hospitalunmatched
Interpersonal Skillsunmatched
Medical Terminologyunmatched
Medicineunmatched
Microsoft Officeunmatched
Network Integrationunmatched
Organizational Skillsunmatched
Patient Registrationunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Telephone Skillsunmatched
Test Plan/Scheduleunmatched
Urgent Careunmatched
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