Scheduling Coordinator

Scheduling Coordinator - Pinnacle Foundation Repair

Are you someone who loves to talk to people? A person who takes pride in being the face of a company? Would you love to work somewhere and grow your career at a fast-paced and rewarding environment?

Pinnacle Foundation Repair is in need of a highly skilled Scheduling Coordinator to take the lead on our customer-facing interactions and be a strong ambassador for our team. This role will involve communicating via email and over the phone to potential clients and customers, while also assisting other Pinnacle teammates with various internal projects. We pride ourselves on being a positive and inclusive environment and would love for you to join our team!

What you will do:

• Answer incoming calls, process any requests, and redirect to other team members if necessary
• Obtain and communicate messages in a timely manner
• Efficiently schedule evaluations in accordance with evaluator’s schedule guidelines
• Cancel or reschedule appointments according to customer/evaluator schedule changes; notify appropriate personnel
• Support the project coordinator by assisting with ordering permits, engineering reports, plumbing tests, and other tasks as needed
• Follow policies and procedures to improve front office efficiency
• Cover for other front office functions as needed

What You Bring:

• Excellent Communication Skills, Written and Verbal
• Excellent Organization and Time Management
• Proficiency in Microsoft Office (Outlook, Word, Excel)

Benefits:

• Salary commensurate with experience
• Paid Time Off
• Health Insurance upon eligibility
• 401K plan with a company match upon eligibility

Pinnacle Foundation Repair provides quality services to residential, commercial, and real estate customers in the Dallas-Fort Worth area. Customer satisfaction is of the utmost importance to us. We always do our best to go above and beyond, which is evident in our immaculate track record of five-star reviews! Our values of compassion, honesty, and accuracy drive everything we do. Come see how your career can grow at Pinnacle Foundation Repair!

Location: 601 Dickey Rd

The story that lead to the foundation of Pinnacle Foundation Repair started about 60 years ago when Robert Wade Brown, a structural engineer from Dallas, Texas, founded a foundation repair company in 1963.
Later, he became a nationally renowned expert in the industry, authoring six books on foundation repair methods that are used in the engineering courses in Texas colleges to this day.
His grandson and the CEO of our company, Robby Brown, started out in the late '90s working first for his grandfather and then for his father, learning from the best about the specifics of foundation repair in Texas soil.
In 2010, Robby left the family business to become the Vice President of Operations and later a managing partner and CEO of the largest statewide foundation repair company.
In 2019, Robby’s entrepreneurial spirit and passion for the industry lead him to start his own company, Pinnacle Foundation Repair. Robby and his team of experienced foundation experts proudly serve the DFW area with customer satisfaction and quality services as our pinnacle priority.

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