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Scheduling Coordinator

Integrated Resources, Inc

Hackensack, NJ

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JOB DETAILS
JOB TYPE
Contractor
SKILLS
Billing, Call Volume, Communication Skills, Congestive Heart Failure, Current Procedural Terminology (CPT), Customer Support/Service, Data Entry, Documentation, Epic Cupid (Cardiology), Epic Systems, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Hospital, ICD-10, Informed Consent, Injections, Interpersonal Skills, Medical Office, Medical Records, Medical Terminology, Medical Treatment, Nuclear Medicine, Organizational Skills, Surgical Procedures, Telephone Skills
LOCATION
Hackensack, NJ
POSTED
3 days ago
Duties: Job Summary: -Coordinates all aspects of tests, procedures and surgeries under the direction and supervision of the Practice Supervisor or Manager and physician(s) in an efficient manner. -Schedules procedures in a prompt, polite, and helpful manner. -Follows guidelines of each facility including any required booking sheets. -Makes sure proper equipment is ordered for surgery. -Verifies patient demographics. -Logs the patient and their insurance information, contacts insurance company for verification of coverage and benefits and obtains precertification from the payer. -Coordinates procedure appointments with physicians calendar, and changes in the schedule are adjusted as needed. -Communicates appointments and surgical preparation information to the patients. -Responsible for arranging co-surgeon or assistant as needed as well as cross scheduling with other departments (i.e. the lab for intra op TH or nuclear medicine for injections/mapping). -Ensures pre-op procedures are followed with consistency including: completion of surgical documentation (including completed consent forms, history and physical within 30 days of scheduled procedure and physician orders. -Distributes documentation to appropriate departments. -Schedules pre-surgery appointment with physician, obtains medical clearance(s) as needed, coordinates pre-admission testing appointments with appropriate departments and follows up with results to the physician. -Responsible for maintaining block time guidelines at each of the hospitals. -Coordinates required postoperative care under the direction of the provider. -Obtains surgical billing information from physicians. -Works with coding department to obtain appropriate codes and posts and reconciles all surgical charges. -Tracks all procedures including completed and pending cases. -Tracks all surgical testing and pathology results. -Provides excellent customer service. -Helps to promote high levels of service, greets patients and visitors in a prompt, courteous and helpful manner. -At each patient encounter, responds promptly to patients needs and listen with empathy both in person and on the telephone. -The coordinator will courteously assist the patient while never compromising the dignity of the patient's surgical and financial needs. -Must display cooperative interactions with others and accepts responsibility for what needs to get done. -Adapts work schedule to meet the needs of the practice and works additional hours as requested to maintain adequate coverage for the practice. -Clocks in at designated start time. -Manages time efficiently to prevent unapproved overtime. -Performs assignments with efficiency and accuracy in a positive manner. -May be required to provide cross coverage within the Physician Services Division. -Participates in surgical service meetings held at the hospitals. -Adheres to Client Organizational competencies and standards of behavior. MondayFriday, 8:30 AM 5:00 PM. Coordinator to support Heart Failure and Pulmonary Hypertension program, serving patients ranging from their early 20s through older adulthood. The ideal candidate will have a minimum of 2 years of front desk experience within healthcare. Strong data entry skills and comfort managing high call volumes Prior experience in a healthcare setting required Familiarity with Epic and/or cardiology is highly preferred. Responsibilities: Greet patients, manage front-desk duties, and complete check-in procedures Provide post-visit instructions, including testing information and follow-up scheduling Screen and route incoming phone calls or take detailed messages as needed Skills: Required Skills & Experience: -Two years of related experience. -Effective interpersonal and communication skills required. -The ability to learn quickly and adapt in a changing environment. Preferred Skills & Experience: -2 years of progressive experience in a medical office is preferred. -Proficient in medical terminology and HIPAA guidelines. -Surgical coding knowledge (CPT and ICD-10) preferred. null

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Integrated Resources, Inc

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