Scheduling Coordinator - Heart Center - Poughkeepsie Clinical, Poughkeepsie, NY.

Nuvance Health

Poughkeepsie, NY

JOB DETAILS
SALARY
$18.13–$34.50 Per Hour
SKILLS
Administrative Skills, Cardiology, Communication Skills, Corporate Compliance, Customer Support/Service, Desktop PC, Electronic Medical Records, Endocrinology, Federal Laws and Regulations, Gastroenterology, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Hospital, Identify Issues, Infectious Diseases, Information/Data Security (InfoSec), Insurance, Interpersonal Skills, Medical Imaging, Medical Office, Medical Records, Medical Treatment, Microsoft Excel, Microsoft Outlook, Microsoft Word, Neurology, News and Media, Oncology, Organizational Skills, Outpatient Care, Patient Confidentiality, Primary Care, Regulatory Compliance, State Laws and Regulations, Team Building, Team Player, Testing, Trend Analysis
LOCATION
Poughkeepsie, NY
POSTED
30+ days ago

Scheduling Coordinator - Heart Center - Poughkeepsie Clinical, Poughkeepsie, NY. in Poughkeepsie, NY, United States

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Scheduling Coordinator - Heart Center - Poughkeepsie Clinical, Poughkeepsie, NY.

Location: Poughkeepsie, NY, United States

Salary Range: 18.13 - 34.50

Work Type: Full-Time

Standard Hours: 40

FTE: Non-Exempt

Work Schedule: Day 8

Work Shift: Monday - Friday 8:00am -5:00pm

Date Posted: Apr 27, 2026

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See what's possible in our system of care

Nuvance Health extends from New York's Hudson Valley to western Connecticut. Our team of more than 15,000 caregivers delivers compassionate care through seven community hospitals, primary care and specialty practice locations, outpatient settings, home care services and telehealth visits. With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. As we journey forward, we are guided by our values: personal, imaginative, agile and connected. Our curiosity is opening new pathways and creating new advancements in healthcare for all.

Description

At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career.

When you join our growing, multi-specialty medical practice, you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building, socialization and work-life balance.

We offer a range of outpatient practices, including primary care, oncology, neurology, gastroenterology, endocrinology, OB/GYN, bariatric, surgical, cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion.

Title: Scheduling Coordinator - Heart Center - Poughkeepsie Clinical, Poughkeepsie, NY. Full Time/ 40 hours per week, variable 8 hour shifts between 8:00am -5:00pm varies, Monday - Friday.

Summary: The Scheduling Coordinator provides scheduling support for HVCP's physicians, advanced practice providers, lab and diagnostic imaging appointments. Responsible for scheduling all pre-procedure, procedure and post-procedure appointments in the clinic and hospital setting. Including but not limited to; completing full registration, collect co-pays, check eligibility, complete the check-in/out process, answering incoming calls and voice mail, scanning paperwork as assigned, checking and rescheduling cancellations and no-show appointments, monitoring and completing scheduling pools, referrals, and queues. Must demonstrate a highly professional, compassionate and positive attitude at all times. They participate as a dynamic member of this office, identifying and suggesting opportunities for improvement.

Responsibilities:

  1. Schedules cardiac inpatient and outpatient cardiac diagnostic imaging and cardiac specific appointments. Works close with the prior authorization team to ensure authorizations are obtained prior to appointments.

  2. Schedules all clinic patients, obtains all records and confirms completion of the chart prior to the patient's clinic appointment.

  3. Coordinates the retrieval of outside imaging and/or records that are needed for clinic patients.

  4. Facilitates the flow of the clinic, readily available to make phone calls, schedule a last minute needed test and available to help providers in clinic with whatever needs they may have.

  5. Support in the design and implementation of solutions to identified trends or problem areas.

  6. Collaborates with other departments to streamline patient's pre-procedures schedule to optimize the patient experience.

  7. Ensure medical records are compliant with HIPPA regulations, Federal /State regulations regarding confidentiality of Protected Health Information, and corporate compliance standards.

  8. Completes the booking sheets for necessary outpatient procedures and faxes/emails/scans to the cardiac catheterization lab.

  9. Reconcile incoming correspondence and medical records with chart; scan all correspondence and medical records (including imaging, procedure, consultation, hospital discharge, etc.) in accordance with NHMP workflow and office protocols utilizing the appropriate naming convention, which supports consistent and organized patient records.

  10. Comply with all Nuvance Health, HVCP and affiliate policies and ensure compliance with all applicable law and regulation.

  11. Maintain contemporary professional knowledge and education.

  12. Demonstrates regular, reliable and predictable attendance.

  13. Performs other duties as required.

Other information:

Education and Experience Required:

  • High School degree or equivalent
  • Minimum of two (2) years' experience in a medical office administrative role.
  • Minimum of one (1) year EMR Products/Solutions.

Minimum Knowledge, Skills and Abilities Required:

  • Knowledge of medical records/HIPPA requirements, insurance carrier requirements, EMR systems
  • Knowledge of MS Excel, Word, Outlook and other desktop software programs
  • Strong communication, interpersonal relationship and patient empathy skills.
  • Excellent Customer Service skills

Salary Range: $18.13 - $34.50 Hourly

With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!

Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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We are an equal opportunity employer

Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.

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