Scheduling Coordinator

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

Job Description

The Scheduling Coordinator works collaboratively with the Admissions Coordinator, Dental Care Manager, Dentists and Patient Guardians to ensure that infant, toddler, preschool, school age, young adult (up to age 21) patients are screened and meet the requirements of the hospital prior to receiving surgical or dental services. Obtains necessary medical information at time of admission in order to enhance strategic placement on the surgical schedule and ensures patients are appropriately scheduled for dental preadmission testing (PAT) and outpatient surgery (OPS) visits. Communicates and coordinates with departments, primary care physicians and outside sources to obtain necessary surgical resources and prepare patients for their appointments. Provides education regarding dental process. Coordinates related services preoperatively to ensure a smooth perioperative transition for pediatric patients. Performs clerical duties and generating statistics relevant to the department.

Key Responsibilities:

• Schedules or re-schedules clinic appointments in SHCIS accurately and timely.
• Insures outpatients scheduled for visits are registered in SHCIS and that labels, itinerary, and ID sheet are placed in front of chart.
• Sends written notifications of regularly scheduled appointments to patients and their families.
• Gives verbal notification of add-ons and unscheduled appointments to nursing staff upon patient's arrival to clinic.
• Orients all new patients and families to OPD and explain HIPAA/clinic forms prior to completion of initial appointment.

Required Qualifications:

• High School Diploma/GED General Studies.

Preferred Qualifications:

• Medical terminology course or Medical Assistant training.

• Minimum two (2) years experience in an acute care facility, outpatient surgery center, or surgery center, or surgeon's office.

• Pediatric and/or orthopedic experience.

The pay range for this position is $22.77 - $34.15/hour

Compensation is determined based on years of relevant experience and departmental equity.