Job Title: Scheduling Coordinator
Location: Franklin, OH (On-site)
Job Type: Full-time
Position Overview
We are looking for an experienced, highly focused Scheduling Coordinator to own the daily schedule for our busy medical/dental office. This role is dedicated entirely to scheduling — not shared with front desk duties — so we need someone who thrives in a fast-paced clinical environment, stays on task without getting distracted, and can move quickly and accurately under pressure.
What You Will Do (Key Responsibilities)
Own the Schedule: Build, manage, and optimize the daily and weekly patient schedule to keep the clinic running efficiently and minimize gaps or overbooking.
Appointment Management: Schedule, confirm, and reschedule appointments by phone, email, and text, keeping the calendar accurate in real time.
Recall & Follow-Up: Track patients due for recall or follow-up visits and proactively reach out to keep the schedule full.
Provider Coordination: Communicate closely with providers and clinical staff to align scheduling with treatment plans, procedure time requirements, and provider availability.
Problem Solving on the Fly: Quickly adjust the schedule to handle cancellations, no-shows, and last-minute changes without losing composure or momentum.
Accurate Data Entry: Maintain precise patient records and scheduling notes in our practice management software.
Qualifications & Requirements
Proven Experience: Prior experience as a scheduling coordinator, medical/dental scheduler, or similar role in a healthcare setting is required.
Speed & Accuracy: Demonstrated ability to work quickly and precisely in a high-volume scheduling environment.
Focus: Strong ability to stay on task and avoid distraction in a busy, fast-moving office.
Software Skills: Comfortable with digital scheduling and practice management software.
Communication: Clear, professional phone and written communication skills.
Reliability: Dependable and punctual, with a calm, steady approach under pressure.
Why Join Our Team?
Be the person who keeps the whole clinic on schedule and running smoothly. Work with a supportive team that values speed, accuracy, and clear communication in a role fully dedicated to scheduling.
To Apply
Please submit your resume directly through JazzHR, highlighting your prior scheduling or medical/dental office experience.
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