Analysis Skills, Business Analysis, Business Operations, Business Processes, Cloud Computing, Construction, Customer Satisfaction, Customer/Client Research, Data Collection, Data Modeling, Functional Requirements Document (FRD), Hospital, Industry Standards, Internet Application, Microsoft Excel, Microsoft SQL Server, Needs Assessment, Nursing, Operational Support, Oracle, Peoplesoft, Problem Solving Skills, Process Improvement, Process Modeling, Quality Assurance, Quality Metrics, Requirements Management, Resolve Customer Issues, SQL (Structured Query Language), Software Administration, Software Development, Staff Requirements, Team Player, Technical Writing
Position: Scheduling Implementation Specialist
Location: 1400 Pelham Parkway South, Bronx New York 10461
Employment: Contract position
Client: NYC Health & Hospitals (Jacobi Hospital)
Rate: $70-75/hr. on C2C (All Incl.)
Will be working onsite at Jacobi Hospital (Bronx, NY), Mon-Fri.
Ideal candidate should have strong scheduling implementation experience (Clairvia, UKG or Oracle Workforce Scheduling)
Data conversion experience would be a huge plus; Also need to have very strong Excel skills
Responsibilities:
• Maintain the existing scheduling tool for Nursing – Clairvia
• Run reports
• Assign security based on user requests
• Make daily updates to the web and client applications
• Ensure HR import is run daily from PeopleSoft
• Provide functional support and configuration expertise to the team for ORACLE scheduling
• Previous Schedule Data Conversion experience required
• SQL and Advanced Excel knowledge required
• Involved in all testing phases and issue resolution for the project – including integration with Epic and Point Click Care
• Knowledge of ORACLE Cloud scheduling is a plus, but prior Clairvia, UKG or Ansos scheduling implementation is necessary
• Partner with Nursing/Operations personnel to support business operations and satisfy user inquiries, resolve issues and support applications
• Collaborate with peers and customers to deliver solutions
• Work with other EITS teams during downtimes, SQL server updates, Epic upgrades
• Perform other work as assigned
General Tasks and Responsibilities Will Include:
• Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.
• Interview end users, stakeholders, and project sponsors in order to assess business needs; create business, functional and technical requirements documents based on captured data and in accordance with departmental protocol/standards.
• Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs.
• Define external interfaces, constraints, quality issues and other non-functional requirements.
•Ensure software development team accounts for all defined requirements in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards.
• Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials.
• Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training.
• Identify opportunities for process improvements and provide analysis and propose change and communicate strategies.
• Participate in special projects as needed and performs other duties as assigned
• Work on other activities, as assigned.
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