Scheduling Manager - Social Services

Job Title: Scheduling Manager

Location: Golden Valley, MN

Schedule: Monday-Friday typical daytime business hours (typically between the hours of 7am-5pm) with some evenings as needed. Mondays typically will have evening hours each week. Position also requires a rotating on-call schedule shared with a team of schedulers during the week and weekends. 

Essential Job Duties:

Include, but not limited to, managing schedules on Dayforce Software, supporting the scheduling email account, contacting staff about picking up or changing their schedules, answering Direct Support Professional questions, troubleshooting scheduling issues, complete administrative tasks associated with supporting of the programs and additional tasks and responsibilities as assigned.

Required Qualifications:

• Must have experience working with computers, specifically Microsoft Office products.  
• Must be detail-oriented, have analytical skills, great customer service, and be calm under pressure in a fast-paced environment.
• Must document well, be well-organized and good at follow through.
• Successful clearance of Department of Human Services background check
• Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy