Scheduling & Resource Coordinator

Kforce's client, a regional public accounting firm in East Brunswick, NJ, is seeking a Resource Coordinator to support the Tax department through the effective day-to-day coordination of scheduling and resource allocation. The role is mainly remote with occasional training & team building thru out the year in their central NJ office. Duties:

• Act as the go-to scheduling contact for Tax staff and in-charges, resolving questions and issues directly, and escalating to the Resource & Operations Manager when needed
• Coordinate and manage all scheduling and resource allocation for the Tax department, including active monitoring of capacity channels, pairing requests quickly and closing them out effectively
• Oversee the assignment of pooled work during peak busy season, ensuring staff are deployed quickly and effectively as demand shifts
• Conduct regular check-ins with staff, and loop in coaches as needed, including onboarding check-ins with new hires, to ensure schedules are understood, hours are tracking as expected, and capacity commitments are being met
• Monitor scheduled-to-actual variances in billable hours and capacity, share observations on skill gaps, cross-training opportunities, or potential hiring needs
• Perform first-level review of staff capacity commitments against firm billable targets, escalating findings to the Resource & Operations Manager ahead of department head review
• Maintain the scheduling system & compile capacity reporting to support staffing recommendations and hiring decisions
• Help facilitate post-engagement evaluations and the continuous feedback process by ensuring the right staff and evaluators are appropriately connected within the Tax department
• Prepare, distribute scheduling and capacity updates ahead of internal meetings
• Contribute to process improvement efforts

Requirements:

• Bachelor's degree in Accounting, Business Administration, or a related field
• Experience in a professional services or public accounting environment preferred; Background in scheduling, resource coordination, or client-service operations is preferred
• Proficient in Microsoft Office Suite with strong Excel skills; Ability to quickly learn new programs and technologies
• Experience with Beeye or other scheduling/resource management software for professional services firms a plus
• Strong analytical and organizational skills, with high attention to detail and the ability to manage multiple priorities simultaneously
• Ability to manage shifting priorities and maintain composure during peak periods
• Clear and effective written and verbal communication skills, with the ability to collaborate across all levels of the firm
• Proactive problem-solver who can work independently and escalate appropriately
• Possesses and demonstrates strong understanding and alignment with our firm's core values of honesty and candor, continual learning, innovation, mentorship, leadership, team player, client committed, and community oriented