Scheduling Specialist & Telestaff Administrator*

The City of Madison Police Department (MPD) is looking to hire a Scheduling Coordinator and Telestaff Administrator! This position is responsible for programmatic work in staffing and scheduling commissioned and professional staff within the Police Department. This work requires exercising considerable judgement and discretion in the interpretation and application of police department and city policies and procedures.

This position also assists with:

• Configuring, maintaining, and monitoring the Madison Police Department’s scheduling system using law enforcement and payroll industry software programs (UKG Telestaff, Tyler MUNIS, and other inter-related software platforms).
• Staffing for city-wide special events.
• Identifying and fixing potential scheduling errors before the closing of payroll 
• Creation and ongoing maintenance of all commissioned and professional staff work schedules. 
• Technical work such as basic computer programming 
• Building and configuring staff assignments (position, shift, and day off rotation) with a special focus on patrol staffing schedules.
• Scheduling all staff for internal and external trainings, which consists of processing registration, programmatic financial recording and recordkeeping.

It should be noted that during annual shift reassignment, all configuration functions become a full-time job, and other aspects of the job must be set aside until completing of time sensitive tasks. This position coordinates directly with the Finance Unit TeleStaff Administrator for all TeleStaff configuration, support, and maintenance. This position is the Co-lead of the PD TeleStaff Team with the Finance Unit TeleStaff Administrator.

Following an initial training period, this position may work a portion of scheduled hours remotely each week, based on supervisor approval and agency needs.

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program.

Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn’t match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.