School Based Health Coordinator

Job Description Summary:

Job Description:

The School-Based Dental Coordinator is responsible for coordinating and supporting the delivery of high-quality dental services within school-based settings. Acting as a central liaison between students, families, school personnel, and internal departments, this position plays a key role in ensuring smooth program operations. Responsibilities include enrollment coordination, administrative support, outreach, compliance monitoring, and logistical oversight of equipment and supplies. This role supports the mission of Community Health Center, Inc. to provide accessible dental care to school-aged children in a seamless, efficient manner.

ROLE AND RESPONSIBILITIES

Operational & Administrative Support

• Execute delegated tasks from the Senior Program Manager.
• Maintain accurate records of activities, timelines, and performance metrics.
• Perform data entry, reporting, and general administrative duties.
• Coordinate transportation, setup, and maintenance of dental equipment with Facilities.
• Schedule patient appointments and manage dental hygienist templates aligned with school hours.
• Maintain up-to-date directories, school calendars, and student lists.

Clinical & Enrollment Coordination

• Monitor voicemails and communication channels daily to ensure timely responses.
• Coordinate dental provider schedules and student appointments.
• Visit school sites to deliver or collect consent forms and clinical supplies as needed.
• Ensure clinical inventory is maintained and supply orders are fulfilled.
• Facilitate communication between students, families, and providers.
• Uphold safety protocols and coordinate equipment needs during service delivery.
• Assist with documentation, form scanning, and follow-up requests.

Enrollment & Insurance Support

• Manage the enrollment process in accordance with the SBHC Playbook.
• Update the SBHC Dashboard regularly throughout the school year.
• Identify uninsured or underinsured students and refer them to the Access to Care team.
• Support billing accuracy by reviewing data to minimize financial discrepancies.

Outreach & Marketing

• Coordinate and participate in outreach activities, including occasional evening or weekend events.
• Maintain and distribute marketing materials; update content across digital platforms.
• Track and report on outreach efforts, including flyers, texting campaigns, and other initiatives.
• Develop and maintain community partnerships to promote program awareness and student enrollment.

Licensure & Compliance

• Work with the Manager of Clinical Accreditation to ensure site licensure and renewals are up to date.
• Monitor expiration dates for licenses and certifications (e.g., Fire Marshal approvals).
• Order and manage supplies required for compliance and licensure processes.

Team Collaboration & Leadership

• Attend and actively participate in program and regional team meetings.
• Support quality improvement initiatives and internal process development.
• Assist in onboarding and orienting new staff members.
• Maintain data integrity to ensure accurate student records and reporting.

Regional Operations Support during Peak Periods

• Provide coverage for regional operations tasks during high-volume periods throughout the year, including:
• Licensure processing, enrollment processing, and ensuring timely completion of compliance requirements.
• Update and maintain accurate school lists and associated documentation.
• Support outreach activities and communications to meet program deadlines and enrollment goals.

QUALIFICATIONS

Required:

• Bachelor's degree required.
• Minimum of 2 years of experience in a healthcare or school-based environment.
• Excellent communication, organizational, and critical thinking skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Experience in outreach, customer service, and administrative operations.
• Ability to multitask, prioritize, and manage timelines effectively.
• Valid driver's license and reliable transportation required for regional travel.

Preferred:

• Bilingual (English/Spanish or other language).
• Current CPR certification.
• Experience with electronic health records (EHR) systems.
• Familiarity with community outreach and marketing practices.

PHYSICAL AND WORK ENVIRONMENT REQUIREMENTS

• Minimal physical demands; frequent use of computer and telephone.
• Exposure to clinical environments and potential biohazards during school visits.
• Full-time (40 hours/week); flexible hours including occasional evenings/weekends
• Frequent regional travel between school sites.

Work Schedule

• Non-Exempt, Full-time (40 hours a week, 8 hours a day)
• Flexible hours, must be able to work nights and weekends as needed
• Regional travel required

Organization Information:

The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.

Location:

Maloney High School

City:

MERIDEN

State:

Connecticut

Time Type:

Full time