School Receptionist

North Carolina Department of Public Instruction

Monroe, NC

JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Computer Skills, Computer Software, Copying Machines, Customer Support/Service, Fax Machines, Interpersonal Skills, Mail Processing, Office Equipment, Operations Management, Organizational Skills, Prepare Correspondence, Property Maintenance, Record Keeping, School Attendance, Telephone Skills
LOCATION
Monroe, NC
POSTED
2 days ago

A Union County Public Schools (UCPS) Office Receptionist serves as the first point of contact for a school or department. The role balances frontline customer service, campus safety monitoring, and clerical duties to ensure the efficient daily operation of the administrative office.

Front Desk Operations: Welcome and greet students, parents, staff, and visitors warmly. Manage sign-in sheets, issue visitor passes, and maintain building security.

Communications: Answer multi-line phones, screen calls, evaluate inquiries, and relay messages or direct visitors to the appropriate department.

Clerical Assistance: Perform routine office tasks, including sorting mail, operating copy/fax machines, and preparing correspondence.

Student & Attendance Duties: Assist with student enrollment/registration, maintain accurate records (e.g., transportation, attendance), and support after-school dismissal processes.

Support Services: Provide backup assistance to other school operations as needed, such as covering the health room or assisting the administrative team.

Key Qualifications

  • Education: A high school diploma or equivalent is required.
  • Skills: Excellent interpersonal, organizational, and communication skills are essential. Must be proficient with basic computer software and standard office equipment.
  • Attributes: High degree of professionalism, a welcoming and positive attitude, and the ability to exercise patience, discretion, and tact.

Working Environment & Requirements

  • This is primarily a classified support staff position.
  • High priority is placed on maintaining campus safety protocols and dealing with people.
  • May require prolonged periods of sitting and standing, as well as lifting and carrying light office materials.

About the Company

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North Carolina Department of Public Instruction