Biomedical Research, Business Administration, Cancer, Communication Skills, Detail Oriented, Establish Priorities, Facilities Management, Integrated Circuits (ICs), Internet Portal, Laboratory Operations, Leadership, Metrics, Multitasking, National Institutes of Health (NIH), Newsletter, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Progress Reports, Project Management Professional (PMP), Project/Program Management, Public Health, Reporting Skills, Research Laboratory, Seminars, Statistics, Strategic Planning, Technical Research, Technical Training, Time Management, Training Program, Training/Teaching, User Groups, User Interface/Experience (UI/UX)
Position Objective: The Scientific Program Manager will provide support to the National Cancer Institute (NCI) within the National Institutes of Health.
The Scientific Program Manager shall successfully perform the specialized support tasks described below, which include end-user and Core/Facility Manager training, usage reporting, stakeholder coordination, platform development support, communications strategy, project management, annual review, and task tracking, all in support of sustaining and driving adoption of CREx across the NIH IRP.
Duties and Responsibilities:
- Coordinate and conduct CREx end-user training sessions for each participating NIH IRP I/C. a. Schedule monthly user group training sessions in coordination with I/C Points of Contact (POCs).
- Conduct trainings for small user groups or individual users from participating I/Cs.
- Plan and implement rollout activities and training sessions for new users joining the platform in coordination with I/C POC
- Coordinate and conduct training sessions for Core/Facility Managers from participating I/Cs.
- Schedule Core/Facility Manager training sessions in coordination with I/C POCs.
- Conduct trainings for small groups or individual Core/Facility Managers from participating I/Cs.
- Implement an automated workflow to request content updates from IRP Core/Facilities and ensure updates are reflected on the web portal in near-real time. This will include following up with core directors that do not respond.
- Plan and implement rollouts and training sessions to new Core Managers joining the platform
- Develop monthly reports summarizing CREx usage statistics, Core Manager adoption, and other relevant platform adoption metrics for each I/C. This includes drafting annual reports on IRP-wide adoption of the platform that will be presented to the NIH Shared Resources Subcommittee (SRS) and NIH Scientific Directors.
- Coordinate quarterly meetings with I/C POC groups to discuss adoption across the IRP, identify areas for improvement, and determine priorities for linking the platform to other IRP and I/C electronic systems.
- Assist in the implementation of further development of CREx in coordination with key stakeholders of complementary IRP and I/C electronic systems (e.g., core lab request systems). This includes assisting the OSTR/CCR leadership team in strategic planning to expand and/or improve the platform to enhance value to IRP researchers and improve the overall user experience
- Develop, coordinate, and implement communications strategies pertaining to CREx, including engaging with communications specialists affiliated with Office of Intramural Research (OIR), IRP, and OSTR. This includes developing and distributing monthly e-newsletters highlighting cores, resources, technologies new to IRP, technology seminars, and other scientific events. This also includes planning and coordinating other IRP-wide research technology events highlighting core resources across the IRP
- Meet weekly with the OSTR Project Officer and COR to discuss written progress reports and prioritize monthly goals.
- Conduct close out reviews at the end of fiscal year to gauge current adoption and identify areas for improvement.
- Establish and follow up on all assigned tasks and correspondence to ensure that timely completion of all tasks and/or deadlines is met.
Basic Qualifications:
- Master's degree in a scientific, public health, business administration, or related field
- Minimum of 6 years of progressive program/project management experience, including experience managing web-based platforms or databases, coordinating multi-stakeholder training programs, and producing executive-level reporting for senior leadership.
- Experience within an NIH, IRP, or broader federal biomedical research environment strongly preferred, including familiarity with Core Lab operations, IC-level stakeholder coordination, and scientific resource-sharing platforms
Preferred Qualifications:
- PMP certification preferred
- Advanced scientific degree preferred given the technical nature of core lab/research resource coordination
- Ability to communicate effectively, orally and in writing, with non-technical and technical staff
- Detail-oriented and possess strong organizational skills with the ability to prioritize multiple tasks and projects
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
This position is contingent upon contract award.