Scientist IV, Product Support

Pfizer

Massachusetts

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Auditing, Biological Assay, Biotech and Pharmaceutical, Business Administration, Change Control, Communication Skills, Cross-Functional, Current Good Manufacturing Practice (cGMP), Environmental Regulations, Federal Laws and Regulations, GLP (Good Laboratory Practices), Government, Healthcare Providers, High Performance Liquid Chromatography (HPLC), ICH Regulations, Industry Standards, Maintain Compliance, Manufacturing, Mentoring, Microsoft Product Family, Operational Support, Organizational Skills, Policy Implementation, Presentation/Verbal Skills, Problem Solving Skills, Product Lifecycle, Product Reviews, Product Support, Product Testing, Project Management Software, Quality Control, Regulations, Regulatory Submissions, Risk Management, Root Cause Analysis, State Laws and Regulations, Team Player, Technical Support, Technical Writing, Time Management, Willing to Travel, Writing Skills
LOCATION
Massachusetts
POSTED
1 day ago

Use Your Power for Purpose

The qualified candidate will provide technical support for biotherapeutic products within Quality Control Product Technical Support in Andover, MA. Qualified candidate will have proven organizational and communication skills as well as comprehensive expertise, including hands-on in relevant analytical technologies. In this role, you will be responsible for managing and facilitating analytical activities throughout the lifecycles of biological products. This involves collaborating with cross-functional teams to achieve site objectives, providing analytical support of products and processes, assisting with regulatory submissions and responses, as well as authoring and reviewing technical documentation.

What You Will Achieve

In this role, you will:

  • Authoring and reviewing GMP documents and reports

  • Overseeing qualifications, assessing period of use and managing extension of reference materials

  • Supporting change control, reagent study and instrument validation, as well as fulfilling commitments

  • Authoring periodic review of method validations and annual product reviews.

  • Managing method improvement, new technology implementation and lifecycle activities

  • Facilitating and performing method qualifications / validations / verifications, method transfers, and comparability studies

  • Providing audit support for Board of Health inspections and regulatory responses

  • Ensuring adherence to timelines and deliverables to support product manufacturing

  • Identifying continued improvement (CI) opportunities, resolving technical issues and monitoring the methods of products

  • Participating in investigations / root cause analysis and resolution regarding analytical issues

  • Collaborating across functional areas and other Pfizer Biotech Network sites

Here Is What You Need (Minimum Requirements)

  • BA/BS with at least 6 years of experience or MBA/MS with at least 4 years of experience or PhD/JD with any years of experience

  • Proficiency in handling current MS Office Applications

  • Excellent written and verbal communication skills

  • Strong interpersonal abilities

  • Solid understanding of US, EU, and ROW cGMP & GLP and auditing procedures

  • Possesses an in-depth understanding of protein characterization and production processes.

  • Has prior experience in method improvement, including designing studies to enhance method robustness

  • Displays extensive knowledge in protein analysis techniques, including HPLC/UPLC, peptide mapping, CE/gel, carbo analysis, ICE, and UV.

  • Experience with ELISA and bioassay methodologies is considered advantageous.

Bonus Points If You Have (Preferred Requirements)

  • Knowledge of industry standards and ICH, and applicable guidelines in validation and life cycle management

  • Validation experience

  • Experience in laboratory automation

  • Experience with project management tools, including stakeholder management

  • Strong problem-solving skills

  • Ability to work collaboratively in a team environment

  • Excellent organizational and time management skills

  • Experience in a leadership role within a laboratory setting

  • Knowledge of regulatory requirements and quality standards

  • Ability to mentor and develop junior team members

  • Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

  

PHYSICAL/MENTAL REQUIREMENTS

Normal lifting, sitting, standing and walking requirements to facilitate support of staff in the office and on the floor (laboratory, suites, etc.).

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Position is first shift Monday through Friday. Some off hour (night/weekend/holiday) support may be required to support staff and operations.

Other Job Details:

  • Last day to Apply: July 30, 2026

  • Work Location Assignment: Hybrid


 

The annual base salary for this position ranges from $82,700.00 to $137,900.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email 

disabilityrecruitment@pfizer.com

. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Quality Assurance and Control

About the Company

P

Pfizer

A career at Pfizer offers opportunity, ownership and impact. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.
COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Biotechnology/Pharmaceuticals
FOUNDED
1849
WEBSITE
http://www.pfizer.com