Use Your Power for Purpose
The qualified candidate will provide technical support for biotherapeutic products within Quality Control Product Technical Support in Andover, MA. Qualified candidate will have proven organizational and communication skills as well as comprehensive expertise, including hands-on in relevant analytical technologies. In this role, you will be responsible for managing and facilitating analytical activities throughout the lifecycles of biological products. This involves collaborating with cross-functional teams to achieve site objectives, providing analytical support of products and processes, assisting with regulatory submissions and responses, as well as authoring and reviewing technical documentation.
What You Will Achieve
In this role, you will:
Authoring and reviewing GMP documents and reports
Overseeing qualifications, assessing period of use and managing extension of reference materials
Supporting change control, reagent study and instrument validation, as well as fulfilling commitments
Authoring periodic review of method validations and annual product reviews.
Managing method improvement, new technology implementation and lifecycle activities
Facilitating and performing method qualifications / validations / verifications, method transfers, and comparability studies
Providing audit support for Board of Health inspections and regulatory responses
Ensuring adherence to timelines and deliverables to support product manufacturing
Identifying continued improvement (CI) opportunities, resolving technical issues and monitoring the methods of products
Participating in investigations / root cause analysis and resolution regarding analytical issues
Collaborating across functional areas and other Pfizer Biotech Network sites
Here Is What You Need (Minimum Requirements)
BA/BS with at least 6 years of experience or MBA/MS with at least 4 years of experience or PhD/JD with any years of experience
Proficiency in handling current MS Office Applications
Excellent written and verbal communication skills
Strong interpersonal abilities
Solid understanding of US, EU, and ROW cGMP & GLP and auditing procedures
Possesses an in-depth understanding of protein characterization and production processes.
Has prior experience in method improvement, including designing studies to enhance method robustness
Displays extensive knowledge in protein analysis techniques, including HPLC/UPLC, peptide mapping, CE/gel, carbo analysis, ICE, and UV.
Experience with ELISA and bioassay methodologies is considered advantageous.
Bonus Points If You Have (Preferred Requirements)
Knowledge of industry standards and ICH, and applicable guidelines in validation and life cycle management
Validation experience
Experience in laboratory automation
Experience with project management tools, including stakeholder management
Strong problem-solving skills
Ability to work collaboratively in a team environment
Excellent organizational and time management skills
Experience in a leadership role within a laboratory setting
Knowledge of regulatory requirements and quality standards
Ability to mentor and develop junior team members
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use
PHYSICAL/MENTAL REQUIREMENTS
Normal lifting, sitting, standing and walking requirements to facilitate support of staff in the office and on the floor (laboratory, suites, etc.).
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Position is first shift Monday through Friday. Some off hour (night/weekend/holiday) support may be required to support staff and operations.
Other Job Details:
Last day to Apply: July 30, 2026
Work Location Assignment: Hybrid
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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disabilityrecruitment@pfizer.com
. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Quality Assurance and Control