Job Title: Scrum Master/Delivery ManagerLocation: West Des Moines, IA / Charlotte, NC (Hybrid)
Duration: 24+ Months
Consultant Type: W2 only
Job Description:
The client is seeking a
Scrum Master III / Delivery Manager who can effectively lead Agile delivery while coordinating multiple stakeholders in a data-focused environment.
Key Requirements- Several years of Agile/Scrum Master experience.
- Strong delivery management and project coordination skills.
- Experience working in a data-centric environment is highly preferred.
- Exposure to cloud migration initiatives is a plus.
- This is not a traditional Scrum Master role; the client is looking for a techno-functional professional who can bridge business and technology and teams.
- Must be adaptable, flexible, and capable of managing changing priorities.
- Strong experience in:
- Delivery management
- Cross-functional coordination
- Stakeholder communication
- Project tracking and reporting
- Risk and dependency management
The Scrum Master is a leadership position responsible for guiding Agile teams to consistently deliver value while continuously improving ways of working. This role leads and facilitates Agile ceremonies, proactively identifies and mitigates delivery risks, coaches teams and product partners, and ensures alignment with enterprise Agile standards. The Scrum Master demonstrates strong leadership presence, deep understanding of the team’s work and domain, and actively drives focus, flow, and accountability to achieve predictable, high-quality outcomes.
In this role, you will:•Lead and facilitate Agile ceremonies to achieve clear outcomes and delivery commitments
•Coach teams, Product Owners, and Engineering partners on Agile practices and behaviors
•Maintain strong understanding of team backlog, priorities, and value delivered
•Protect team focus by managing scope, dependencies, and unplanned work
•Drive continuous improvement using metrics, retrospectives, and coaching plans
•Meets with Product and Engineering partners at the appropriate frequency (at a minimum monthly) to review team maturity, metrics, and operational improvement opportunities.
•Resolves team conflict within one sprint by using facilitation techniques and ensuring updated agreements are followed.
•Demonstrates leadership presence and professionalism by responding to feedback no more than 48 hours post-feedback, requesting clarification when needed, and role modeling calm, fact-based communication during escalations.
•Assesses team maturity monthly using a monthly coaching plan with measurable progress indicators.
•Guides teams toward effective work breakdown by ensuring every user story meets DoR and DoD, proactively reduces scope creep by driving alignment on sprint goals, validating acceptance criteria prior to commitment, and addressing unplanned work during Reviews and Refinements.
•Provides real-time targeted coaching to strengthen team agile practices, working habits, flow, quality, predictability, and alignment, resulting in improvements of key agile metrics and software delivery practices.
•Effectively identifies, tracks and manages cross-team dependencies, ensuring risks are surfaced early and resolved through proactive coordination with stakeholders and delivery partners
•Identifies and surfaces impediments within 24 hours, maintains an impediment backlog(in JIRA), and drives resolution with appropriate owners within the sprint as to prevent unnecessary delays.
•Maintains expert proficiency in JIRA by creating dashboards and automation that visualize team performance trends (cycle time, throughput, WIP, rollover).
- Good Communication Skills
- Thinks out of the box
facilitating events