Scrum Master - 3639235

This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.

Lighthouse Technology Services is partnering with our client to fill their Scrum Master II position! This is a 12-18 month contract and will be hybrid 4 days on site in Buffalo, NY or Wilmington, DE.

What You'll Be Doing:

• Lead servant-leadership and mentorship for multiple cross-functional agile teams supporting a major modernization effort focused on customer experience transformation and legacy system conversion
• Facilitate and optimize team ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives across both Scrum and Kanban teams with varying team sizes (7-20+ members)
• Drive dependency management and cross-team coordination, ensuring seamless flow of work across multiple teams and proactively communicating delays, risks, and impacts to stakeholders including C-suite executives
• Analyze delivery metrics and team predictability trends using data-driven insights to identify and mitigate risks before they escalate, leveraging tools like RAID logs and escalation patterns
• Coach teams on advanced agile practices including user stories, story mapping, ATDD, TDD, continuous integration, and effective use of information radiators to create high-performing, self-organizing teams
• Partner closely with Product Owners and technical leads on two primary teams: a Kanban-focused data analytics/quality team working in Snowflake, and a large, high-visibility Scrum team serving finance and legacy system data analytics
• Foster a culture of continuous improvement through transparency, collaboration, and retrospectives, curating team-level coaching content and mentoring less experienced Scrum Masters
• Address blocking issues requiring cross-team support or elevated authority, keeping teams focused on achieving goals while maintaining visibility into workflow and impediments

What You'll Need to Have:

• 5-6+ years of experience as a member of agile teams, including minimum 2 years as a Scrum Master with demonstrated success in both Scrum and Kanban frameworks
• Strong experience with SAFe/scaling methodologies and managing dependencies across multiple teams in enterprise environments, particularly in banking or highly regulated industries
• Solid proficiency with Jira, Confluence, Miro, and ability to understand/work with Power BI for delivery metrics and data visualization
• Proven ability to analyze delivery data, predictability trends, and team metrics (throughput, flow) to proactively identify and mitigate risks
• Polished communication and leadership skills with experience working with C-suite and executive stakeholders - ability to influence without direct authority
• Experience in structured, enterprise banking environments with data analytics, data quality initiatives, or modernization/migration projects strongly preferred
• Demonstrated expertise in managing risk visibility, escalation patterns, and facilitating cross-team coordination in fast-paced, high-visibility initiatives
• Strong understanding of agile best practices beyond ceremony facilitation - focus on accountability, metrics-driven improvement, and structured delivery patterns

Pay Range: $68-78/hr

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