This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.
Lighthouse Technology Services is partnering with our client to fill their Scrum Master II position! This is a 12-18 month contract and will be hybrid 4 days on site in Buffalo, NY or Wilmington, DE.
What You'll Be Doing:
Lead servant-leadership and mentorship for multiple cross-functional agile teams supporting a major modernization effort focused on customer experience transformation and legacy system conversion
Facilitate and optimize team ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives across both Scrum and Kanban teams with varying team sizes (7-20+ members)
Drive dependency management and cross-team coordination, ensuring seamless flow of work across multiple teams and proactively communicating delays, risks, and impacts to stakeholders including C-suite executives
Analyze delivery metrics and team predictability trends using data-driven insights to identify and mitigate risks before they escalate, leveraging tools like RAID logs and escalation patterns
Coach teams on advanced agile practices including user stories, story mapping, ATDD, TDD, continuous integration, and effective use of information radiators to create high-performing, self-organizing teams
Partner closely with Product Owners and technical leads on two primary teams: a Kanban-focused data analytics/quality team working in Snowflake, and a large, high-visibility Scrum team serving finance and legacy system data analytics
Foster a culture of continuous improvement through transparency, collaboration, and retrospectives, curating team-level coaching content and mentoring less experienced Scrum Masters
Address blocking issues requiring cross-team support or elevated authority, keeping teams focused on achieving goals while maintaining visibility into workflow and impediments
What You'll Need to Have:
5-6+ years of experience as a member of agile teams, including minimum 2 years as a Scrum Master with demonstrated success in both Scrum and Kanban frameworks
Strong experience with SAFe/scaling methodologies and managing dependencies across multiple teams in enterprise environments, particularly in banking or highly regulated industries
Solid proficiency with Jira, Confluence, Miro, and ability to understand/work with Power BI for delivery metrics and data visualization
Proven ability to analyze delivery data, predictability trends, and team metrics (throughput, flow) to proactively identify and mitigate risks
Polished communication and leadership skills with experience working with C-suite and executive stakeholders - ability to influence without direct authority
Experience in structured, enterprise banking environments with data analytics, data quality initiatives, or modernization/migration projects strongly preferred
Demonstrated expertise in managing risk visibility, escalation patterns, and facilitating cross-team coordination in fast-paced, high-visibility initiatives
Strong understanding of agile best practices beyond ceremony facilitation - focus on accountability, metrics-driven improvement, and structured delivery patterns