Scrum Master (Healthcare / Provider Management & Provider Enrolment)

Job Title: Scrum Master (Healthcare / Provider Management & Provider Enrolment)

Duration: Long-term

Location: Dallas, TX

Key Responsibilities:

• Lead and facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Review, and Retrospective meetings.
• Partner with Product Owners to define and prioritize backlogs related to Provider Enrolment and Provider Data Management.
• Collaborate with business, operations, and technology stakeholders to ensure timely delivery of healthcare provider solutions.
• Identify and remove impediments that block team progress, ensuring high-quality, on-time delivery.
• Coach and mentor teams on Agile principles, promoting self-organization and continuous improvement.
• Track sprint metrics (velocity, burn-down charts) and communicate progress to leadership.
• Ensure solutions meet healthcare compliance and data privacy standards (HIPAA, PHI handling).
• Facilitate cross-team coordination where Provider Enrolment interacts with other domains such as Network Management and Claims.

Required Skills and Experience:

• 10+ years of overall IT experience, with at least 5+ years as a Scrum Master leading Agile teams.
• Strong domain expertise in healthcare — specifically in Provider Management and Provider Enrolment (e.g., onboarding, credentialing, demographic updates).
• Expereince in handling Onshore & Offshore Co-ordination
• Proven experience in managing Agile projects that involve data integration between multiple healthcare systems.
• Experience working with Agile tools such as JIRA & Confluence
• Excellent facilitation, stakeholder management, and communication skills.
• Ability to work with distributed, cross-functional teams in a fast-paced environment.

Preferred Qualifications:

• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent Agile certification.
• Familiarity with Provider Network Management, Credentialing, and Healthcare Data Exchange standards (e.g., FHIR, HL7).
• Experience with scaling Agile frameworks such as SAFe or LeSS.
• Understanding of healthcare payer/provider ecosystems and regulatory compliance frameworks.