Responsibilities :
Leadership
Scrum Master
Communication with Stakeholders
AI Agent Developing
AI Feature Research Investigating and evaluating emerging AI technologies to identify innovative capabilities that can enhance the intelligence and efficiency of the Success Portal AI Assistant
Data Maintain & Development (EL/ELT) Collecting raw information from various sources and organizing them so that the portal always displays accurate, up-to-date insights for CSMs; Monitoring Daily/Weekly Jobs if any issue.