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Overview
NaphCare has an excellent opportunity for a Scrum Master / Project Manager to join on-site at our Corporate Headquarters in Birmingham, AL.
This is an on-site position in Birmingham, AL with the potential for hybrid work.
U.S. Citizen or Green Card ONLY. No sponsorships or Visa transfers at this time.
We are seeking a results-driven Scrum Master / Project Manager to lead Agile delivery while ensuring successful planning, execution, and delivery of key technology and business initiatives. This hybrid role combines servant leadership with traditional project management accountability, supporting cross-functional teams in delivering high-quality healthcare and operational solutions.
The ideal candidate will balance Agile facilitation with project oversight, ensuring alignment between business goals, timelines, and technical execution in a regulated healthcare environment.
NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare.
Responsibilities
Agile / Scrum Leadership
- Serve as Scrum Master for one or more Agile teams
- Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Coach teams on Agile principles, Scrum practices, and continuous improvement
- Remove impediments and proactively address team blockers
- Drive team accountability, transparency, and high performance
Project Management
- Plan, manage, and deliver projects from initiation through completion
- Define project scope, timelines, milestones, and deliverables
- Monitor project progress and ensure alignment with organizational priorities
- Manage risks, issues, and dependencies across teams
- Provide regular status updates and reporting to leadership and stakeholders
- Ensure projects are delivered on time, within scope, and within budget
Stakeholder & Cross-Functional Coordination
- Partner with Product Owners to prioritize and refine the product backlog
- Collaborate with IT, operations, clinical, and business teams
- Act as a liaison between technical teams and non-technical stakeholders
- Support change management and user adoption initiatives
Continuous Improvement & Governance
- Track and analyze Agile and project metrics (velocity, burndown, KPIs)
- Identify opportunities to improve processes, workflows, and delivery efficiency
- Support Agile maturity and scaling efforts across the organization
- Ensure compliance with internal standards and regulatory requirements
Qualifications
- Bachelor's degree in Information Technology, Business, or related field
- 4-7+ years of experience in Scrum Master, Project Manager, or hybrid roles
- Strong knowledge of Agile methodologies and traditional project management practices
- Proven ability to lead cross-functional teams and deliver complex projects
- Experience managing multiple initiatives in a fast-paced environment
- Excellent communication, facilitation, and leadership skills
- Experience with tools such as Smartsheet, Jira, Azure DevOps, or similar platforms
Preferred Qualifications
- Scrum certification (CSM, PSM)
- Project Management certification (PMP, CAPM, or equivalent)
- Experience in healthcare, corrections, or regulated industries
- Familiarity with enterprise software, EHR systems, or IT service management
- Experience supporting Agile transformations or hybrid delivery models
Working Environment
- Corporate office setting in Birmingham, AL
- Highly collaborative, cross-functional environment
- Fast-paced with evolving priorities and strategic initiatives
This is not a remote position.
Why Join NaphCare?
NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.
NaphCare Benefits for Full-Time Employees Include:
- Health, dental & vision insurance that starts day one!
- Prescriptions free of charge through our health plan, beginning day one!
- Lowest Cost Benefits!
- Employee Assistance Program (EAP) services
- 401K and Roth with company contribution that starts day one!
- Tuition Assistance
- Referral bonuses
- Term life insurance at no cost to the employee
- Generous paid time off & paid holidays
- Free continuing education and CMEs
Equal Opportunity Employer: disability/veteran
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NAPHCARE, INC.
NaphCare is dedicated to implementing cost-effective, quality services according to our clients' needs.
Because every facility is unique, we tailor our services to meet each client's respective needs. We deliver solutions based on your requests rather than telling you how to run your facility. NaphCare evaluates, evolves, and adapts our programs according to not only client needs, but also the ever-changing field of correctional healthcare.
When you choose NaphCare, you choose a proactive, preventive healthcare provider. We focus on a “Day One” mentality, providing care up front and without delay. Our clients experience greater efficiency, a reduction in unnecessary costs, and transfer their legal liability, all without giving up their independence. NaphCare is leading the way with an all-in-one approach to correctional healthcare that provides services unique to your facility.
Personal Attention
With NaphCare, people come first. We are proud of our company culture and ability to connect with our clients on a personal level, and it is NaphCare's mission to continue our history of personalized service. Care is not reserved simply for the patients entrusted to us, but also for our client partners. We care for our clients by providing efficient services to reduce their costs, communicating regularly about our services, listening to the client, providing accountability through continuous quality studies and reporting, and working with integrity at all times.
Company Consistency
Also, as an independent healthcare partner, we are free from complex partnerships and distant investors that limit our competitors' responsiveness. NaphCare has not undergone any corporate reorganization or restructuring since the company was founded in 1989, and has no plans to do so in the future. This stability, along with planned and structured growth, ensures that our client partners receive personal attention from our administrative and medical support team at our headquarters.
Financial Stability
NaphCare is a financially stable and fiscally responsible company. Throughout our history, we have maintained steady, measured growth, more stable than sweeping corporate changes. Our clients do not have to worry about drastic shifts in our company and how such changes will affect their services.
One of the best indicators of a company's financial stability is its ability to secure insurance and a bonding line. NaphCare is proud of our ability to provide performance bonds, rather than letters of credit. Due to our financial strength, NaphCare has exceptional insurance programs that indemnify our clients against litigation regarding healthcare services.