Agile Programming Methodologies, Atlassian JIRA, Backlog Prioritization, Cadence, Cloud Computing, Communication Skills, Conflict Resolution, Continuous Improvement, Forecasting, Kanban, Leadership, Metrics, Multiplatform/Cross-Platform, Multitasking, Organizational Skills, Process Improvement, Project/Program Management, Risk Management, Scrum Product Owner, Scrum Project Management and Software Development, ScrumMaster, Servant leadership, Team Player, Technical Support
Duration: 12+ months
Overview:
Client IT is seeking a highly skilled Senior Scrum Master to join the Infrastructure Platform Engineering (InfraPE) team within the Platform Infrastructure and Enablement (PIE) Program. This role enables high-performing delivery across multiple teams by driving Scrum and Lean-Agile practices, supporting Kanban and flow-based delivery, partnering with teams to define objectives, owning and managing the feature backlog, bringing work into teams as needed to support engineering execution, removing impediments, improving delivery predictability across platform engineering work, and providing project management leadership for large team initiatives. The role also requires exceptional executive-level presentation and communication skills, including the ability to prepare and deliver clear readouts on status, risks, decisions, and outcomes.
Key Responsibilities:
- Multi-Team Enablement: Support more than one delivery team within InfraPE/PIE, adapting your approach to each team’s maturity, constraints, and ways of working.
- Agile Facilitation: Facilitate and continuously improve team ceremonies, ensuring they are effective, time-boxed, and outcome-focused.
- Product Ownership: Work with teams and stakeholders to define objectives, own and manage the feature backlog, and bring work into teams as needed to support engineering priorities.
- Project Management: Provide project management support for large team initiatives, including planning, coordination, milestone tracking, risk management, dependency management, and status reporting.
- Kanban & Flow: Enable flow-based delivery through WIP limits, clear policies, cadence, and flow metrics such as cycle time and throughput.
- Board & Work Management: Maintain strong board hygiene, work visualization, dependency tagging, and aging work review to improve transparency and execution.
- Impediment Removal: Identify, manage, and remove impediments and blockers; escalate when needed while preserving team ownership and autonomy.
- Delivery Predictability: Partner with engineering leadership to improve planning, forecasting, and delivery outcomes across iterations and flow-based work.
- Metrics & Transparency: Use agile metrics and radiators to inform decisions, communicate progress, and drive improvement.
- Dependency & Stakeholder Management: Coordinate across InfraPE and PIE teams to manage dependencies, align priorities, and communicate delivery status and risks.
- Executive Readouts: Prepare and deliver concise executive-level updates on progress, risks, decisions, dependencies, and outcomes.
- Program Ceremonies: Support PI Planning and quarterly Inspect & Adapt events, including readiness, risk/ROAM management, follow-ups, and action tracking.
- Servant Leadership: Foster a safe, inclusive environment that encourages collaboration, constructive conflict, and accountability.
Skills and Qualifications (Requirements):
- 8 plus years of relevant experience in Scrum Master, Product Owner, Agile Coach, or delivery leadership roles, with senior-level influence
- Deep knowledge of Agile/Scrum with familiarity in Lean/Kanban and demonstrated success enabling delivery in complex environments
- Experience operating in a Scrum Master capacity, including objective-setting, feature backlog ownership, and team intake management
- Exceptional presentation, executive communication, facilitation, conflict resolution, and influencing skills
- Experience working with platform/infrastructure engineering, operations, or enterprise technology teams preferred
- Strong organizational skills with the ability to manage multiple priorities, stakeholders, and cross-team dependencies
- Atlassian Tools, Jira Align, and Jira Cloud
Skills and Qualifications (Preference):
- IT infrastructure experience
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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