Agile Programming Methodologies, Atlassian JIRA, Best Practices, Certified ScrumMaster, Coaching, Communication Skills, Continuous Improvement, Cross-Functional, Customer Support/Service, Documentation, Establish Priorities, Event Management, Identify Issues, Leadership, Maintain Compliance, Mentoring, Metrics, Plan Meetings, Project Tracking, Quality Assurance Methodology, Quality Monitoring, Risk Management, Scrum Project Management and Software Development, ScrumMaster, Security Clearance, ServiceNow, Sprint Planning, Sprint Retrospective, Standup Meetings, Systems Analysis, Technical Support, Test Plan/Schedule, Training/Teaching, User Interface/Experience (UI/UX), Writing Skills