Scrum Master/Team Leader
EMPLOYMENT TYPE: Contract Through the end of the year - likely to be extended beyond 12/31/2026
LOCATION DETAILS: Washington DC Board's New York Avenue building located at 1701 New York Avenue, Washington, DC 20036
Citizenship required: Yes
Client: Client Board Of Governors
BACKGROUND:
The Board of Governors of Client System (Board) has an ongoing need for skilled
agile professionals to assist with agile maturity in the Division of Information Technology (IT).
Agile maturity and related services will be required for the Board's Business and Technology
Modernization (BTM) program.
REQUIREMENTS:
The candidate shall possess the knowledge and skills set forth in the Technical Services Client,
Section 3.2.6.2 for labor category Senior Scrum Master/Team Leader.
The Contractor shall provide skilled agile program management personnel to assist with the
BTM program, on an as-needed basis. The Board requires personnel with qualifications,
knowledge, skills, and capabilities as described below.
The Senior Scrum Master serves as a servant leader for the Agile team, facilitating Scrum
ceremonies, removing impediments, and coaching the team toward self-organization and high
performance. This role is responsible for navigating resistance to Agile practices within the team,
addressing team conflicts and dysfunctions, building psychological safety, and increasing crossteam collaboration. The Senior Scrum Master works closely with the Agile Coach and Product
Owner to ensure the team operates effectively within Agile principles while delivering
predictable value. This role operates independently with the team on day-to-day execution but
adheres to the organization's Agile playbook, standards, and guidance from the Agile Program
INTERNAL FR/OFFICIAL USE // FRSONLY
Manager. This role requires the ability to navigate organizational complexity, shield the team
from external disruptions, and drive a culture of continuous improvement and accountability.
The candidate shall also demonstrate the below knowledge and experience:
• At least seven (7) years of hands-on experience as a Scrum Master serving multiple teams
in complex, matrixed organizations. Certified Scrum Master (CSM) or Professional
Scrum Master (PSM II or higher) required; advanced certifications (e.g., Certified Scrum
Professional, SAFe Scrum Master) preferred.
• Proven track record building self-organizing teams, navigating resistance to Agile
adoption, and driving measurable improvements in team velocity and predictability.
• Demonstrated ability to address team conflicts, build psychological safety, and guide
teams through cultural and mindset shifts.
• Strong facilitation, conflict resolution, change management, and stakeholder management
skills.
• Experience working within established organizational playbooks while coaching teams to
Agile maturity.
• Government or highly regulated industry experience preferred.
The Contractor shall deliver, but not limited to, the following:
• Team Self-Organization & Accountability: Build self-organizing, empowered teams that
take ownership of commitments, foster accountability for sprint goals and delivery.
• Impediment Removal & Escalation: Identify and remove team-level impediments
quickly, escalate organizational/systemic blockers to appropriate leadership, and maintain
transparent impediment tracking and resolution.
• Continuous Improvement Culture: Facilitate meaningful retrospectives that drive action,
implement improvements based on team feedback, and foster experimentation and
learning mindset.