SD PM

Prosum

Boulder, CO
30+ days ago

$42–$48 Per Hour

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Skills

Budget Managementunmatched
Budgetingunmatched
Communication Skillsunmatched
Conflict Resolutionunmatched
Continuous Improvementunmatched
Contract Requirementsunmatched
Cross-Functionalunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Relationship Management (CRM) Systemsunmatched
Data Analysisunmatched
Delivery Managementunmatched
Establish Prioritiesunmatched
Ethernetunmatched
Forecastingunmatched
Internet Service Providersunmatched
Internet/Online Serviceunmatched
Leadershipunmatched
Maintain Complianceunmatched
Network Administration/Managementunmatched
Optical Networkingunmatched
Partner Salesunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Project Lifecycleunmatched
Project Management Certificationunmatched
Project Management Professional (PMP)unmatched
Project Planningunmatched
Project Trackingunmatched
Project/Program Managementunmatched
Reporting Dashboardsunmatched
Risk Managementunmatched
Salesunmatched
Service Deliveryunmatched
Team Lead/Managerunmatched
Telecommunicationsunmatched
Trend Analysisunmatched
Writing Skillsunmatched

Description

Project Manager Fiber & Network Services (Lit & Dark Fiber)
Pay Range: $42/hour to $48/hour

Position Overview
We are seeking a Project Manager to lead end-to-end delivery of Lit and Dark Fiber customer projects across network services including Waves, Ethernet, IP Services, and Fiber infrastructure (metro and long-haul). This role is responsible for managing complex customer implementations from initiation through delivery, ensuring adherence to contractual requirements, technical specifications, timelines, and budgets.

The ideal candidate has strong experience in telecommunications or fiber services project delivery, excellent customer-facing communication skills, and the ability to manage cross-functional teams across internal and external stakeholders.

Key ResponsibilitiesProject Delivery & Execution

Own end-to-end project lifecycle including kickoff, planning, execution, monitoring, and closeout
Develop and manage detailed project plans based on contractual and technical requirements
Track scope, schedule, milestones, dependencies, and budget throughout project lifecycle
Coordinate internal teams and external partners to ensure successful project delivery

Customer Management & Communication

Serve as primary customer-facing project contact and advocate (Voice of the Customer)
Communicate project status, risks, timelines, and milestones to customers and stakeholders
Manage expectations, prioritize requests, and resolve conflicts and escalations
Build strong relationships with customers, sales teams, and leadership stakeholders

Fiber & Network Services Expertise

Manage delivery of Lit and Dark Fiber services including metro and long-haul infrastructure
Support implementation of Waves, Ethernet, and IP-based services
Apply strong understanding of telecom service delivery processes and technical requirements

Risk, Issue & Dependency Management

Identify and manage project risks, dependencies, and constraints
Develop mitigation plans and escalate issues as needed
Ensure alignment across internal teams to remove delivery blockers

Performance Management & Reporting

Track and report project KPIs, milestones, and delivery performance metrics
Maintain dashboards and reporting tools for internal and customer visibility
Provide input into Customer Business Reviews with performance data and analysis
Support forecasting, trend analysis, and continuous improvement initiatives

Cross-Functional Collaboration

Partner with Sales, Engineering, Operations, and Product teams to ensure seamless execution
Collaborate across internal departments and external vendors to ensure project success
Act as a trusted advisor and escalation point for project-related issues

Required Qualifications

3+ years of experience in project management, preferably in telecommunications, fiber networks, or infrastructure services
Experience managing customer-facing technical implementation projects
Strong understanding of Lit Fiber and/or Dark Fiber services (metro and/or long-haul)
Proven ability to manage complex, multi-stakeholder projects
Strong communication skills (written and verbal) with customer-facing experience
Experience managing project scope, timelines, budgets, and deliverables
Strong problem-solving, prioritization, and conflict resolution skills
Ability to work cross-functionally in a fast-paced environment

Preferred Qualifications

Experience in telecom, ISP, or network infrastructure environments
Familiarity with Waves, Ethernet, IP services, or optical transport networks
Experience with project reporting tools, dashboards, or CRM/project systems
Experience supporting enterprise or large-scale customer implementations
PMP or similar project management certification

Core Competencies

Project Management (End-to-End Delivery)
Fiber & Telecom Services (Lit & Dark Fiber)
Customer Relationship Management
Risk & Issue Management
Budget & Scope Management
Cross-Functional Collaboration
KPI Tracking & Reporting
Stakeholder Communication
Network Infrastructure Delivery

Numbers & Facts

Location	Boulder, CO
Salary	$42–$48 Per Hour

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