Position Summary:The successful Seadog Ticket Booth Agent will warmly greet guest and distribute boarding passes, answer questions, diligently collect payment and vouchers, and make reservations while maintaining an upbeat attitude.Duties and ResponsibilitiesEssential Duties & Responsibilities:
Sales & Guest ServicesPromote maximum revenue attainment by performing transactions with efficiencyEnsure accuracy in transactions while monitoring product capacitiesEnsure that every guest is greeted warmly when approaching the ticket boothAnswer questions regarding product, price, duration etc. with expertise and patiencePrepared to work during submitted availability and schedule timeMaintain uniform and personal grooming in compliance with appearance standardsAttend applicable meetings and training sessions as designated or necessaryAdditional job duties assigned
Physical Requirements
Ability to work onboard a moving vessel in varying weather and sea conditions, including maintaining balance and stability while underway.Ability to stand and walk for extended periods, frequently throughout a shift.Ability to navigate stairs, ladders, narrow passageways, and confined spaces commonly found onboard vessels.Ability to lift, carry, push, and pull supplies, equipment, and inventory weighing up to 40 pounds independently.Ability to bend, stoop, kneel, crouch, reach overhead, and perform repetitive motions as required in food service and hospitality operations.Ability to respond quickly and effectively during normal operations, guest service situations, and emergency procedures.Ability to safely work in a fast-paced environment with exposure to moving equipment, wet surfaces, temperature variations, and moderate noise levels.Ability to visually inspect service areas, food presentation, cleanliness standards, and safety conditions.Ability to communicate effectively with guests, crew members, and management in person and via radio or other communication devices.Successfully complete vessel-specific safety and emergency training.Ability to work flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require.
Work Environment
Work is performed primarily onboard a Coast Guard-inspected passenger vessel, with duties split between dining, service, storage, galley-adjacent, and administrative areas.Position requires regular movement throughout multiple decks and may involve occasional exposure to outdoor marine environments, including heat, humidity, rain, wind, and sunlight.Must be able to safely perform duties while the vessel is docked or underway.
Requirements & Qualifications:Minimum Qualifications:
High School diploma or equivalency preferredMust be at least 18 years of ageMinimum of one (1) year guest services experiences preferredCash handling experience a plusAble to communicate effectively in oral and written formMust be organized and detail- orientedAble to handle multiple tasks/projects at one timeAble to establish and maintain effective working relationshipsListen effectively, assesses the situation, determines relevant issues, & suggest solMust be energetic and upbeatMust be self-motivated
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| Location | Chicago, IL |