We are looking for a skilled Seamstress or Tailor to support the launch of our in-house alterations service. This is a hands-on role working directly with our clients and our merchandise: fitting, altering, and repairing pieces so every garment leaves the store looking like it was made for the person wearing it.
You'll be part of the store team, not tucked away in a back room. Some of your time will be spent at the machine; some will be spent on the floor with clients, pinning and marking during fittings.
Responsibilities
Client alterations: hems, waist take in, taking garments in and out, sleeve and strap adjustments, button and closure work, seam and lining repairs.
Fittings on the floor: assist the stylist and their client, meet clients, assess fit, pin and mark garments, explain what's possible and what isn't, and set realistic turnaround expectations.
Delicate fabrics: hand-finish and alter silk, chiffon, lace, and beaded pieces with the care they require.
Stock repairs: mend damaged or returned merchandise so it can go back on the floor rather than be written off
Workflow management: log incoming alterations, tag and track garments, hit promised pickup dates, and keep the workroom organized.
Partner with the sales team: flag fit issues on the floor, suggest alteration options that help close a sale, and communicate timing to associates so they can update clients.