Search Ads 360 Specialist, Google Customer Solutions

Google LLC

Los Angeles, CA

JOB DETAILS
SKILLS
Ad Serving, Advertising, Advertising Agencies, Automation, Best Practices, Campaigns, Cloud Storage, Construction, Consulting, Cross-Functional, Customer Relations, Customer Support/Service, Digital Media, English Language, Equal Employment Opportunity (EEO), Establish Priorities, Fonts, Genetics, Marketing, Marketing Objectives, Marketing Software, Media Buying and Planning, Multitasking, Needs Assessment, Network Operations Center, Online Marketing, Operations Management, Partner Sales, Problem Solving Skills, Process Improvement, Product Management, Project/Program Management, Recruiting/Staffing Agency, Regulatory Requirements, Reliability Engineering, Resolve Customer Issues, Sales, Sales Management, Search Engine Marketing (SEM), Search Technology, Software Engineering, Stock Purchase Plans, Systems Administration/Management, Technical Leadership, Technical Support, Thought Leadership, YouTube
LOCATION
Los Angeles, CA
POSTED
17 days ago

Search Ads 360 Specialist, Google Customer Solutions - Google Careers

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Search Ads 360 Specialist, Google Customer Solutions

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corporate_fareGoogleplaceLos Angeles, CA, USA

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Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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XApplicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

This role may also be located in our Playa Vista, CA campus.

Minimum qualifications:

  • Bachelor"s degree or equivalent practical experience.

  • 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns and providing client solutions.

  • 4 years of experience in a client-facing role working with partners across multiple levels.

  • Experience with digital marketing products (e.g., Google Marketing Platform, Google Ads).

Preferred qualifications:

  • Experience with Google Ads or Search Ads 360.

  • Experience with media agencies, advertising technology companies, and media buying/trading companies.

  • Experience working with third-party ad serving tools.

  • Excellent investigative and problem-solving skills.

About the job

As a Search Ads 360 Specialist, you will develop and renew relationships with agencies and clients. You will engage clients to map strategies and provide resources that enable them to achieve their online marketing objectives using Search Ads 360.

In this role, you will lead and execute projects and support clients who use Search Ads 360. These projects will include technical assistance on business pitches, product implementations, advisory on campaign set up, delivery and product upgrades, custom solutions, and campaign reporting. You will work on multiple projects concurrently, either separately or with multiple cross-functional teams. In addition, you will also help customers with product configuration and business process improvement, combining the understanding of Google Marketing Platform products with their needs.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $109000 - $158000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Develop, drive, and renew agency partnerships across the organization.
  • Consult agency partners on the adoption of Search Ads 360 technology and best practices to drive search marketing success, and use client management, industry, and product knowledge to scope and understand client business needs and issues.
  • Use key levers such as automation and attribution, to drive performance against client's desired customer business outcomes.
  • Partner with Google product management, business, marketing, and customer support teams to enable client success and pursue opportunities within accounts.
  • Lead customer communications, feature prioritization, and resolve client issues, from analysis and research to coordination of resources.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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