Cafeteria, Card Processing, Coffee Making, Cook Dishes, Credit Cards, Credit Processing, English Language, Espresso Making, Food and Beverage Industry, Time Management
Barista Position at Four Seasons Hotel Minneapolis
The Four Seasons Hotel Minneapolis seeks a barista to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you're inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.
About the Role
Basic Purpose: Serve guest needs by providing exceptional knowledge of coffee, tea and food items as well as information regarding preparation methods.
What You Will Do
- Providing counter service to guests through taking verbal requests for food and accommodating the expediting of such requests. Including any special needs or requests through using the hotel's point-of-sales system; check completed orders with the guest's original order; provide items to the guest at the counter or table in a timely manner.
- Have the ability to describe the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
- Breakdown, clean and set-up of Stir and its adjacent areas. This include front of house, back of house and seating areas.
- Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
- Work harmoniously and professionally with co-workers and supervisors.
- Assist with daily inventory and ordering and stock food and beverage and paper supplies.
What You Bring
- A minimum of two years of hospitality or related work experience is preferred.
- Education: High school education or equivalent experience.
- Requires reading, writing and oral proficiency in the English language.
- Ability to make coffee and tea drinks at the guest requests and Four Seasons standards specifications. Ability to accurately process cash and credit card transactions.
What You Can Expect
We care for our team members through competitive compensation packages, opportunities for career development and advancement, and the following rewards in support of their work-life balance:
- Wage: $16.37 per hour + tips
- Parking discount
- Staff lounge and cafeteria space with city view
- 401(k) retirement plan
- Daily meals inspired by award-winning chefs
- Uniforms and uniform care