Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Responsibilities
Consistently keep the store energy lively & upbeat for customers & your teammates
Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes & delivery
Affirm the client's purchase & offer additional merchandise suggestions to complement & complete initial selections
Ensure client is aware of all promotions that may impact sales
Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
Maintain visual standards & supplies of the cash wrap area
Maximize all of the resources available to get the customer what they want & resolve any issues
Perform other duties as assigned by management - comply with all Company policies and procedures
Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy
Criteria & Requirements
Love to close a sale & can articulate a proven ability to exceed goals
Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma Inc. has to offer including our Brands' credit card & product launches
Know what questions to ask your customers in order to understand their personal style & needs
Succeed in a team environment, while able to work independently & manage your own
High school diploma or equivalent preferred
1-2 years of experience in a customer service role
Proven ability to prioritize and handle multiple tasks simultaneously
Ability to be mobile on the sales floor for extended periods of time
Ability to operate POS system
$17.50 Pay Rate
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Numbers & Facts
Location
Naples, FL
Skills
Communication Skillsunmatched
Corporate Social Responsibilityunmatched
Credit Cardsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Entrepreneurshipunmatched
Establish Prioritiesunmatched
Exceeded Sales Goalunmatched
High School Diplomaunmatched
Multitaskingunmatched
Philosophyunmatched
Point of Sale (POS) Systemsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Product/Service Launchunmatched
Salesunmatched
Sales Closing Skillsunmatched
State Laws and Regulationsunmatched
Stock Keeping Unit (SKU)unmatched
System Operationsunmatched
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