IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Full time
This is an in-office position.
Department:
1120 Quality Control
Job Summary:
The Seasonal Clerk position is assigned duties in accordance with the office procedures of individual bank departments and may include a combination of answering telephones, reconciling accounts, typing or word processing, office machine operation, and filing.
Job Description:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and research.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities
Generates records or reports.
Manage calendars, and arrange appointments.
Review files, records, and other documents to obtain information to respond to requests.
Establish work procedures or schedules and keep track of the daily work of clerical staff.
Supervise other clerical staff and provide training and orientation to new staff.
Order and dispense supplies
Other duties as assigned
SKILLS
Effective English verbal and written communication skills
Computer literate and have working knowledge of Microsoft Office
Good customer service, active listening, and critical thinking to actively look for ways to help people
Ability to meet performance standards and deadlines
Able to concentrate and focus on detail
EDUCATION & KNOWLEDGE
High School Diploma or GED
Numbers & Facts
Location
Laredo, TX
Skills
Calendar Managementunmatched
Communication Skillsunmatched
Community Relationsunmatched
Computer Skillsunmatched
Copying Machinesunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Database Technologyunmatched
Document Scannersunmatched
Employee Orientationunmatched
English Languageunmatched
Fax Machinesunmatched
Leadershipunmatched
Machining Operationsunmatched
Mail Processingunmatched
Microsoft Officeunmatched
Office Equipmentunmatched
Order Suppliesunmatched
People Managementunmatched
Philosophyunmatched
Plan Meetingsunmatched
Presentation/Verbal Skillsunmatched
Reconciliationunmatched
Staff Trainingunmatched
Telephone Skillsunmatched
Time Managementunmatched
Training/Teachingunmatched
Typingunmatched
Voice Applicationsunmatched
Voice Mailunmatched
Word Processingunmatched
Writing Skillsunmatched
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