Seasonal Front Desk

WHO WE ARE

Since 1922, Westchester Country Club is an exclusive family-oriented private club located in Rye, New York. Westchester Country Club is among the top country clubs and proudly designated as a Platinum Club of America, ranking #29 out of the top 150 country clubs in the United States.

With over 1,600 members, Westchester Country Club offers world-class facilities including the main club property and the beach club on the Long Island Sound. Club members enjoy two championship golf courses and a 9-hole executive course, comprehensive tennis and squash facilities, various dining options, an on-site fitness facility and indoor pool, and other specialized amenities. Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations.

ABOUT THIS OPPORTUNITY

We are hiring a seasonal Front Desk Attendant to join our Main Club Team. The Front Desk Attendant is responsible welcoming members, residents, and guests, accurately checking in and checking out members and guests from the overnight rooms; answering and directing all phones calls to correct department; providing concierge services as requested by members and guests; handling all reservation phone calls. This position will also be responsible for handling all guest/building concerns and report any problems to appropriate departments. The Front Desk Agent will report to the Guest Services Manager and work collaboratively with all team members. Exemplary "customer service" orientation and outstanding hospitality skills are required.

WHAT YOU'LL DO

The seasonal Front Desk Attendant will be responsible for completing all tasks and assignments as assigned by the Guest Services Manager, including but not limited to:

• Answers the telephone; transfers calls to proper extensions; takes messages for members and staff.
• Greets members and guests.
• Provides schedule and other club information to members and guests.
• Sorts and distributes in-coming mail.
• Collects and posts outgoing mail including overnight mail services.
• Performs general office work such as word processing, filing and operating copy machine.
• Maintains supply inventories for reception area.
• Work under pressure and handle difficult situations; prioritize and organize work.
• Maintains the cleanliness and neatness of the front-desk and lobby areas.

WHAT YOU'LL NEED

• High School/GED Diploma preferred
• Previous experience as a bell person, front desk agent, receptionist or other service-oriented positions in hospitality setting.
• Work under pressure and handle difficult situations; prioritize and organize work.
• Deal with members and guests in a professional manner with patience, tact, and diplomacy.
• Extensive knowledge of the local area (Rye and Harrison), including restaurants, theater, and entertainment.
• Exemplary customer-service orientation and outstanding hospitality skills.
• Able to work in a fast paced environment.
• Engaging and dynamic interpersonal skills
• Professional demeanor and presentation
• Knowledge of and ability to perform required role in emergency situations.

PAY RANGE

$19.00 hourly compensation

WHAT WE OFFER

At WCC, we believe that our biggest strength lies in the exceptional people who work for our organization to deliver memorable experiences to our members and their families. We pride ourselves on being a great place to work and providing our team members a meaningful and rewarding career experience with us.

ALL team members enjoy free lunch and dinner meals, free parking, a lifestyle discount program, and numerous recognition events and activities throughout the year.