Alliance/Partner Management, Business Analysis, Consulting, Cross-Functional, Customer Relations, Data Sets, HRIS/HRMS, Human Resources Strategy, Matrix Management, Microsoft Office, Needs Assessment, Operations Planning, Organizational Skills, Process Flow, Process Management, Root Cause Analysis, Storytelling, Transaction Processing/Management
About the role
In this role, you will connect talent initiatives and employee insights to business outcomes to drive a high-performance culture and workforce. You will support and enable operationalizing Gap Inc.'s talent strategies and practices.
What you'll do
- Build strategic partnerships across HR Business Partners, brand or functional business leaders and other Gap Inc HR partners to support high impact talent strategies
- Advise and consult with leaders and cross functional partners to develop and operationalize the People and Culture goals to achieve specific business outcomes
- Enable successful execution of talent initiatives through effective project and process management; ensure desired outcomes are clear, key milestones are identified and aligned to, and that the initiatives are value added to the business
- Listen and ask questions to solicit feedback to understand needs and provide service
- Handle unique or complex customer interactions
Who you are
- Continuous learner and possess an organizational savviness to build relationships across a matrixed organization, understand the business needs and deliver results
- Create with audacity through using your strong diagnostic skills in listening, probing and analyzing to translate business problems into data driven solutions
- Strong ability to derive meaningful insights from complex data sets and present them through compelling data storytelling
- Strong proficiency with Microsoft Office suite and comfort with HR systems
- Research process or transaction flow to identify root cause of errors
T
The Gap Inc
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.
Many companies work to improve their services and businesses every day by using GAP Testers who anonymously go into various places and report back to the companies on everything from cleanliness, customer service to quality control. Being a tester is a very flexible, fun job with lots of benefits.