Seasonal Licensed Healthcare Training Supervisor

Seasonal Licensed Healthcare Training SupervisorYour potential has a place here with TTEC's award-winning employment experience. As a Seasonal Licensed Healthcare Training Supervisor working remotely in the United States, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll DoDo you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve the customer's issues before escalating to the next level. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.You'll report to the Training Manager. In this role, you'll impact your team and learners through managing the training programs.During a Typical Day, You'llAchieve training completion goalsManage day-to-day operations, processes, and reportingImprove the key success metrics associated with training goalsDeliver excellent employee experiencesDevelop, coach, support, and evaluate the team to help them reach for amazingEnsure your team has the tools, systems, and support needed to perform trainingsWhat You Bring to the RoleHave an active Resident State Insurance License or the ability to successfully complete the college of insurance program and obtain a licenseExperience in training and/or adult learning programsNurturing an inclusive learning environmentEncouraging and engaging coaching skillsData analysis and reporting skillsCustomer and employee focused mindsetWorking knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quicklyCall center experienceWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAsk us about our paid time off (PTO) and wellness and healthcare benefitsAnd yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)Compensation and BenefitsThe anticipated starting salary range for individuals expressing interest in this position is $22-$25/hr.Depending on location, you may be asked to be onsite and/or travel to a location for a predetermined time.Visit https://www.ttecjobs.com/en/us-employee-benefits for more informationTTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.