YourpotentialhasaplaceherewithTTEC’saward-winningemploymentexperience.AsaSeasonalLicensedHealthcareTrainingSupervisorworkingremotelyintheUnitedStates,you’llbeapartofbringinghumanitytobusiness.#experienceTTEC
WhatYou’llDo
Doyouhaveapassionforhelpingothersandgivingthempeaceofmind?Inthisrole,you’llworktoresolvethecustomer’sissuesbeforeescalatingtothenextlevel.Whetherit’sgettinganswersforcustomersquickly,consultingonproductswithcompassionorresolvingtheirissueswithasmile,you’llbethedifferencebetweentheircustomerexperiencebeingjustaverageoranexceptionalone.
You’llreporttotheTrainingManager.Inthisrole,you’llimpactyourteamandlearnersthroughmanagingthetrainingprograms.
DuringaTypicalDay,You’ll
AchievetrainingcompletiongoalsManageday-to-dayoperations,processes,andreportingImprovethekeysuccessmetricsassociatedwithtraininggoalsDeliverexcellentemployeeexperiencesDevelop,coach,support,andevaluatetheteamtohelpthemreachforamazingEnsureyourteamhasthetools,systems,andsupportneededtoperformtrainingsWhatYouBringtotheRole
HaveanactiveResidentStateInsuranceLicenseortheabilitytosuccessfullycompletethecollegeofinsuranceprogramandobtainalicenseExperienceintrainingand/oradultlearningprogramsNurturinganinclusivelearningenvironmentEncouragingandengagingcoachingskillsDataanalysisandreportingskillsCustomerandemployeefocusedmindsetWorkingknowledgeofdatabaseapplicationssuchasMSOffice(Excel,Outlook,PowerPoint),Oracle,Kronos,TandbergorabilitytolearntechnologyquicklyCallcenterexperience
WhatYouCanExpect
SupportiveofyourcareerandprofessionaldevelopmentAninclusivecultureandcommunitymindedorganizationwheregivingbackisencouragedAglobalteamofcuriouslifelonglearnersguidedbyourcompanyvaluesAskusaboutourpaidtimeoff(PTO)andwellnessandhealthcarebenefitsAndyes...agreatcompensationpackageandperformancebonusopportunities,benefitsyou'dexpectandmaybeafewthatwouldpleasantlysurpriseyou(liketuitionreimbursement)CompensationandBenefits
Theanticipatedstartingsalaryrangeforindividualsexpressinginterestinthispositionis$22-$25/hr.Dependingonlocation,youmaybeaskedtobeonsiteand/ortraveltoalocationforapredeterminedtime.Visit
AboutTTEC
TTECisaglobalconsulting,technology,andmanagedservicescompanythathelpsbrandsdeliversmarter,morehumancustomerexperiencesthroughdata,AI,andtechnology.Ourworkconnectspeopleandbrandseveryday—anditstartswiththetalentbehindtheexperience.
TTECisproudtobeanequalopportunityemployerwhereallqualifiedapplicantswillreceiveconsiderationforemploymentwithoutregardtorace,color,religion,sex,sexualorientation,genderidentity,nationalorigin,disability,orstatusasaprotectedveteran.TTECembracesandiscommittedtobuildingadiverseandinclusiveworkforcethatrespectsandempowerstheculturesandperspectiveswithinourglobalteams.Weaimtoreflectthecommunitiesweserve,bynotonlydeliveringamazingserviceandtechnology,butalsohumanity.Wemakeitapointtomakesureallouremployeesfeelvalued,belonging,andcomfortablebeingtheirauthenticselvesatwork.Asaglobalcompany,weknowdiversityisourstrengthbecauseitenablesustoviewthingsfromdifferentvantagepointsandforyoutobringvaluetothetableinyourownuniqueway.