Cost Control, Customer Experience, Distribution Services, Documentation, English Language, French Language, Heavy Lifting, Housekeeping/Cleaning, Lift/Move 50 Pounds, Loading/Unloading, Onboarding, Order Picking/Packing, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Safety/Work Safety, Spanish Language, Standard Operating Procedures (SOP), Tablet PC
About the Role
In this role, you will work in an energized, fast paced environment where you will work with peers to prepare and move merchandise according to established safety, production, and accuracy standards and employment guidelines. You will be Customer Curious as you maintain and verify documentation to facilitate the flow of merchandise through the Distribution Center to deliver outstanding product to our customers.
What You'll Do
[At Gap Inc., we are committed to fostering a safe working environment. In our Distribution Centers, where keeping employees safe is very important, it's necessary to have basic level of English comprehension. For this role, we can also accommodate (Spanish or French) speakers even if they do not speak basic English.]
- Perform ticketing, stocking, picking, packing, counting, loading, and unloading, housekeeping and safety functions.
- Ensure consistency in the quality of your work while meeting performance metrics in assigned work areas while creating a positive customer experience.
- Collaborate with team members through constructive feedback to support process improvements and cost reductions.
- Works under direct supervision and follows standard operating procedures to accomplish assigned tasks.
- Ability to work in multiple departments as assigned while meeting performance metrics.
Who You Are
- Lift, carry, push, pull, reach, grasp, bend, and stack cartons, while standing or walking for up to 12 hours at a time.
- Associates may be required to lift, carry, push and pull up to 50 lbs. (range may vary based on work assignment).
- Ability to work a schedule that includes nights, weekends, and holidays, and overtime when needed.
- Use basic information-gathering skills to solve problems.
- Ability to learn standard operating procedures acquired through on-the-job training, to include power industrial vehicle (PIV) where applicable.
- Ability to independently login to a computer and operate digital tablets or electronic wearable device.
- Ability to independently complete a self-guided orientation on the computer or digital tablet.
- For employee safety, it is necessary to have a basic level of English [or Spanish or French] written and oral proficiency to communicate with Supervisors and understand safety signage and protocols.
- [Additionally, employees that fluently speak (Spanish or French) can be accommodated by ensuring access to translated documents, interviews, onboarding materials, and other key supports to facilitate successful integration into our team.]
T
The Gap Inc
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.
Many companies work to improve their services and businesses every day by using GAP Testers who anonymously go into various places and report back to the companies on everything from cleanliness, customer service to quality control. Being a tester is a very flexible, fun job with lots of benefits.